Polina Ken searches through the ashes on her property. She saved almost nothing from the flames because she was outside watering down her home when she was told to evacuate, jumping in her car with only her phone and the clothes she was wearing after trying unsuccessfully to find her dog, Waldo.
What happened to Polina Ken one year ago on September 2, 2025, when a lightning-sparked fire turned her Chinese Camp home and almost everything she owned to ash and mangled metal, might lead some to self-pity.
Not Polina, who as a Cambodian refugee has had to rebuild her life from scratch more than once.
“I’m tough. I do anything to survive. I don’t give up,” Polina said after the fire.
A Red Crosser surveys damage caused by fires in LA
What happens when you have nowhere to go after a disaster? What if your neighborhood is destroyed, or your home is no longer safe? For those affected by the January 2025 fires in Los Angeles, Calif., the American Red Cross was there to supply safe shelter, food, relief supplies, financial assistance, comfort and a specific service that only Sue Trautman and her team can provide.
Sue, a Red Cross Northern California Coastal Region volunteer, arrived in LA about a week after the fires devastated communities across the city. She set up shop in the Red Cross offices downtown and got right to work. Sue served on the Shelter Resident Transition Team — a group of volunteers that helps evacuees in shelters create a plan to move into more stable long-term housing.
It had been a children’s playground in Altadena, Calif. Now, a melted toy sat upon a melted jungle gym. Scraps of canopy were whipping in the wind. Now, it was just burned wreckage in the wake of the wildfire. Dave Crocker remembers it clearly almost a year later. “It stopped me short,” he says.
He was in Los Angeles —the place where he was born, had grown up and gone to college. Where wildfires were a fact of life. Dave is an American Red Cross volunteer who has seen the aftermath of numerous wildfires first-hand. But this fire: it had been unusual.
The woman, and many of her neighbors, had been eating only canned food and storing very limited perishables in coolers since a hurricane had hit their homes weeks before, American Red Cross volunteer Melody Heilmann says. She chokes up as she recalls the woman screaming at the top of her lungs with joy when she was told she qualified for financial assistance from the Red Cross, “Oh my god, I can get a refrigerator now!” The woman was one of many people that Melody helped while volunteering for the Red Cross three years ago during Hurricane Ian.
This assignment was one of eight times Melody has responded to a disaster with the Red Cross, including after the wildfires in Chico, Calif. and Lahaina, Hawaii. Arriving just two days after the catastrophic fires in Hawaii, Melody vividly recalls people who arrived at the shelter still covered in soot and missing their shoes because they lost them when they fled from the deadly blaze. Although it can be very sad to meet people at what might be the worst time of their lives, seeing how the Red Cross helps them is very rewarding.
The Community Adaptation Program team together at the 2025 American Red Cross Northern California Coastal Region Gala. Pictured are Lucy Rojas (left), Gabriela Perez Albarracin (middle) and Maria Magaña (right).
By Mark Phillips, Board Member Central Coast Chapter
The American Red Cross Community Adaptation Program (CAP) is an initiative to enhance the ability of local and hyper-local organizations to provide services during disasters. The Red Cross leverages its expertise, partnerships and network to level up the impact of the grassroots organizations that know their communities best. By building the capability, capacity and continuity of these groups during blue sky periods, they are better able to provide vital services during trying times.
CAP came to Monterey County in July of 2024, when Gabriela Perez Albarracin joined the area from the Lake County, California. Under her leadership, the first year of CAP activity in Monterey County has had a number of successes and laid the groundwork for an impactful year two.
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