Author Archives: Alex Keilty

“Like Christmas” Every Day: Delivering Hope as a Red Cross Fulfillment Service Associate 

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According to Curt Leo, when you volunteer to be a Fulfillment Service Associate at the American Red Cross, everyone is happy to see you, everyday. 

Red Cross volunteer Curt Leo

“When you get to the shelter, it’s like Christmas for them. They love to see you!” says Curt, who volunteered for the fulfillment service associate role for the first time earlier this year, distributing essential items to shelters. 

And it’s no wonder they were happy to see Curt, because he arrived at the disaster shelters with an SUV packed full of supplies, including baby diapers, 20 lbs. of bananas, healthy snacks, breakfast foods, coffee and paper goods.   

Curt, who spends half the year in Sonoma County, Calif., and half the year in Sammamish, WA (a suburb of Seattle) has been a Red Cross volunteer for three-and-a-half years in various roles.  

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A Quiet Presence After the Storm 

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In the aftermath of deadly Hurricane Helene in 2024, an American Red Cross volunteer noticed a boy sitting quietly in a shelter in Macon, Georgia. 

What began as a simple observation became something deeply meaningful. 

A Red Cross disaster mental health volunteer draws with a four-year-old staying at a shelter in Watsonville, Calif.

“There was a family that was in desperate need, and they had a child who they said didn’t talk to anyone,” recalls Disaster Mental Health Volunteer Leslie Grant. “And I said, ‘May I try talking with him?’ And I sat down on the floor. He was rolling a little car back and forth to himself. And I sat down about 10 feet away. And I just sat there. 

“And then I moved a little closer, and I slowly moved closer. And he rolled his car to me. And I introduced myself. And he rolled the car; we rolled it back and forth. 

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Five Shelters. One Week. Dozens of Amazing Red Cross Volunteers. 

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What a busy time for local American Red Cross shelter volunteers! Earlier this year, volunteers in Silicon Valley, Calif., had to set up not one, not two, but FIVE shelters in one week!  

Volunteers aced their test to get staff and supplies to a shelter site on time

It all started on February 26, when the volunteers underwent a test to see if they could set up three shelters simultaneously within a certain timeframe. They had to get enough staff and supplies to three locations to shelter 100 people at each for one night. This annual disaster simulation is part of a national campaign to ensure our communities are prepared for unexpected emergencies. The Silicon Valley volunteers did great and scored 95 percent and higher on all aspects of the test.  

Before they could even celebrate their accomplishment, two days later on February 28, a real emergency occurred. The Fire Department in Santa Clara urgently evacuated an apartment complex due to structural issues and it was deemed unsafe for occupancy. The Red Cross responded immediately and set up a shelter so residents didn’t have to sleep in their cars. 

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A Closer Look at the Science and Stories Behind Donated Blood 

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Michael Gregory (right), Board member and Red Cross Biomedical Committee chair, gave guests including Nivia Charles (left) a tour through a blood lab

Special guests recently got a rare, behind‑the‑scenes look at the American Red Cross blood processing center in San Leandro, Calif., and the visit came with some powerful reminders of why blood donation matters. 

“As I am walking in today… you might not have known I have sickle cell disease,” guest speaker and sickle cell advocate Nivia Charles said as she shared her personal story. While her condition isn’t always visible, it’s far from rare: sickle cell disease is the most common genetic blood disorder in the U.S. 

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The Promise of Blood from Diverse Donors: A Red Crosser’s Emotional Commitment to Saving Lives 

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Dedicated to the memory of Chaznee Brown, blood donor advocate and Sickle Cell Warrior

When Ed Faso was just a baby, his mother suddenly began to hemorrhage and needed more than seven units of blood to survive. His father, serving in the U.S. Navy at the time, asked his commanding officer and about 20 colleagues to donate blood on her behalf. 

Ed (left) chats with Noah James, sickle cell advocate, at the Red Cross blood laboratory in San Leandro

“They got behind my father and my mother. And all U.S. Navy Sailors in his Command donated blood for my mom,” recounts Ed. Growing up with the story of how blood donors saved his mother’s life set the stage for his career as a champion of a strong blood supply. 

Today, as the emerging accounts manager for the American Red Cross in the Northern California Coastal Region, Ed works alongside local community partners to support blood drives—especially those that help diversify our blood donor base. 

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The Detective of Disaster Zones: How a Red Crosser Reunites Lost Families 

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She still remembers her first missing persons case from eight years ago. An older woman was frantically looking for her daughter and granddaughter who had disappeared after Hurricane Harvey hit Texas and Louisiana. Kathy Kennard, an American Red Cross volunteer, was assigned to track them down, and eventually located the pair! 

“She sobbed and sobbed when I told her they were safe in a shelter,” remembers Kathy, who is a Reunification supervisor for the Red Cross. “It’s the most rewarding thing.”  

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