What a busy time for local American Red Cross shelter volunteers! Earlier this year, volunteers in Silicon Valley, Calif., had to set up not one, not two, but FIVE shelters in one week!
Volunteers aced their test to get staff and supplies to a shelter site on time
It all started on February 26, when the volunteers underwent a test to see if they could set up three shelters simultaneously within a certain timeframe. They had to get enough staff and supplies to three locations to shelter 100 people at each for one night. This annual disaster simulation is part of a national campaign to ensure our communities are prepared for unexpected emergencies. The Silicon Valley volunteers did great and scored 95 percent and higher on all aspects of the test.
Before they could even celebrate their accomplishment, two days later on February 28, a real emergency occurred. The Fire Department in Santa Clara urgently evacuated an apartment complex due to structural issues and it was deemed unsafe for occupancy. The Red Cross responded immediately and set up a shelter so residents didn’t have to sleep in their cars.
The American Red Cross is widely known to respond to disasters caused by home fires across the nation – but what about preventative action?
All the tools and assets necessary for a Sound the Alarm event. Photography by: Pooja Klebig | American Red Cross
As part of the Home Fire Campaign, the Red Cross does not only seek to aid communities in home fire recovery, but also in the necessary steps that lead to home fire prevention. By installing free smoke alarms in residential neighborhoods and educating communities about home fire safety, Red Cross chapters ensure a holistic approach to protection is enacted. As of today, the Red Cross, alongside local fire departments and community partners, has installed 1,128 smoke alarms in 459 homes, creating a safer space for 1,502 residents across the Northern Coastal California Region.
Vanir team ready to head out to install smoke alarms for community members in Richmond, Calif., for Sound the Alarm. L to R: Project Directors Santiago Harris and Cymbre Potter, Construction Manager Tierra Andrews, and Senior Project Manager Laurence Maller
On a cool Saturday morning in Richmond, Calif., a group of colleagues from construction management company Vanir traded hard hats and project schedules for clipboards and smoke alarms. They were part of the American Red Cross Sound the Alarm campaign, installing free smoke alarms and sharing fire safety information in at-risk communities.
But for this team, the day was about more than just service. It was also about connection.
17-year-old Edward Kuan is presented with the Red Cross Certificate of Extraordinary Personal Action on April 11, 2026, at the Emeryville Sound the Alarm event.
Emergencies don’t wait for the perfect moment.
They can happen without warning, in the middle of an ordinary day, at home, surrounded by family.
But what happens next often depends on one thing: whether someone nearby knows what to do.
For Edward Kuan, that moment came unexpectedly. At just 15 years old, his actions made the difference between life and death.
Malik Osman accepting his Lifesaving Award at the 2026 Red Cross Gala.
The 2026 Red Cross Gala recently brought community leaders, volunteers and supporters together at The Conservatory at One Sansome in San Francisco, Calif. to raise support for American Red Cross preparedness, response and recovery programs. The evening paid tribute to three remarkable honorees whose actions exemplify humanitarian service and advance the organization’s mission.
Amongst the night’s inspiring moments at the Gala was when Malik Osman, a senior at Junípero Serra High School in San Mateo, received the Lifesaving Award for Professional Responders. The award is one of the highest distinctions awarded by the Red Cross and recognizes individuals who use lifesaving skills and knowledge in emergencies to save or sustain a life.
Malik was working as a lifeguard at a youth soccer pool party last summer. Having recently completed his Red Cross lifeguard training, Malik was keeping watch over the swimmers when he noticed a young boy struggling in the deep end of the pool.
Most of the children had left the water to play basketball, but two younger kids remained in the pool. When a toy floated into the deep end, one boy followed it without realizing the depth. As he tried to stay afloat, Malik quickly recognized the signs of distress. The child’s arms were spread outward in what is known as the instinctive drowning response.
Without hesitation, Malik entered the water, reached the struggling child and brought him safely to the side of the pool. After lifting him onto the pool deck, Malik immediately assessed the child’s condition and began administering abdominal thrusts and CPR.
While concerned parents gathered nearby, Malik calmly asked them to step back so he could continue the rescue. He directed someone to call 9-1-1 and continued lifesaving care until the boy began coughing and showing signs of regaining consciousness.
When paramedics arrived, they commended Malik for his quick thinking and for following proper emergency protocols. Malik was just 16 years old but his swift and skilled response ultimately saved the child’s life.
Malik with his family and loved ones at the 2026 Red Cross Gala.
“To tell you the truth, there wasn’t a lot of time to think or to be afraid,” said Malik. “When I saw him struggle, my Red Cross training just took over on autopilot. One minute I was scanning the pool, the next I was swimming. It wasn’t until the paramedics arrived and the boy was safe that the reality of what had just occurred hit me.”
Malik’s commitment to humanitarian service extends well beyond the pool. After devastating earthquakes impacted communities in Syria, the third-generation Syrian American was moved by the stories of displaced families. He ran a marathon to raise funds for the Karam Foundation, a nonprofit dedicated to education, mentorship, women’s empowerment and child protection for Syrian refugees.
Malik also volunteered at the Turkey-Syria border, helping at Karam House and organizing a youth soccer camp for children in the community.
Malik at the Youth Soccer Camp for Karam House.Malik after his marathon run to raise funds for the Karam Foundation.
Through his dedication to preparedness, service and compassion, Malik Osman represents the goal of the Red Cross to empower individuals with the skills and confidence to act in emergencies and save lives.
“I don’t see myself as a hero. I was just in the right place at the right time, with the right preparation. And that preparation exists because of the work the Red Cross does every day to educate and empower people in our communities,” reminisced Malik. “You give ordinary people the training to act when seconds matter, and I’m so grateful I had that knowledge when it counted.”
GET TRAINED Red Cross training gives people the knowledge and skills to act in an emergency and save a life. A variety of online, blended (online and in-person skills session) and classroom courses are available at redcross.org/takeaclass.
NOMINATE SOMEONE If you or someone you know has used skills and knowledge learned in an American Red Cross Training Services course to help save or sustain the life of another individual, visit LifesavingAwards.org to nominate, recognize, or be inspired.
Michael Gregory (right), Board member and Red Cross Biomedical Committee chair, gave guests including Nivia Charles (left) a tour through a blood lab
Special guests recently got a rare, behind‑the‑scenes look at the American Red Cross blood processing center in San Leandro, Calif., and the visit came with some powerful reminders of why blood donation matters.
“As I am walking in today… you might not have known I have sickle cell disease,” guest speaker and sickle cell advocate Nivia Charles said as she shared her personal story. While her condition isn’t always visible, it’s far from rare: sickle cell disease is the most common genetic blood disorder in the U.S.
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