Tag Archives: Disaster Response

In the Wake of a Devastating Fire, A Furry Friend Brings Hope and Comfort

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By: Julie Uiterwijk, American Red Cross volunteer  

When Sam Cisneros and Natalie Shimizu adopted Nori, they had no idea how much they would need her.  

The couple brought Nori home about a week before a massive six-alarm fire destroyed their Foster City, Calif. condominium on August 2. The fire severely damaged the Spinnaker Cove complex, displacing more than 150 residents and leaving Sam and Natalie among the many people suddenly without a home or most of their belongings.  

Natalie and Sam with their rescue dog, Nori.  

Soon after the fire, the American Red Cross set up a Local Assistance Center in Foster City to connect families affected by the fire with local resources. Sam and Natalie benefited from the partners and community members who offered support, including the Peninsula Humane Society where they had adopted Nori before the fire.   

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Firefighter, EMT and First Aid Trainer: Saving Lives Through the Years

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By: AnnMarie Kornele, American Red Cross Volunteer 

His father is a firefighter, his mother is a nurse, and his brother worked both as a firefighter and a nurse. You could say that saving lives runs in Steven Bradley’s family. So it’s no surprise that Steven himself has had a long career as a life saver.

Steven is a second-generation firefighter from Fresno, Calif. Growing up in a family with a strong background in public service inspired him to pursue a career in firefighting. After graduating high school, Steven attended the Fresno Fire Academy and worked as an EMT before becoming a firefighter. He got his first job at the Madera County Fire Department working several years before relocating to San Diego with his wife, a California Highway Patrol (CHP) Officer, after she received her first duty station there. While she worked as a CHP officer, Steven worked for the San Diego Rural Fire Department.

Whether as a firefighter, EMT or Red Cross instructor, Steven is always helping people in their time of need.

Unfortunately, tragedy struck when Steven’s wife was injured from being hit by a drunk driver while on duty, forcing her to end her career with the CHP early.

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9/11 Anniversary: After Decades of Deployments, One Experience Shaped Them All

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By: Jill Feldon, American Red Cross volunteer

Diane St. Denis has deployed more than 30 times over 31 years with the American Red Cross, helping people in the aftermath of terrible floods, hurricanes, tornadoes and wildfires across the country. But nothing affected her more than her volunteer experience at the World Trade Center following the terrorist attacks on September 11, 2001.

“It was really the first time I truly understood that what we do makes a difference in people’s lives,” said Diane.

Diane St. Denis has worked as a nurse and volunteered with the American Red Cross for more than 30 years, helping people following disasters of all kinds. But she said she never understood the difference she makes with the Red Cross until her experience after 9/11.
Diane St. Denis has worked as a nurse and volunteered with the American Red Cross for more than 30 years, helping people following disasters of all kinds. But she said she never understood the difference she makes until her Red Cross experience after 9/11.

Twenty-five years ago today, the American Red Cross responded to the tragedy by helping people around the country and the world. More than $1.1 billion in generous donations were used to fund massive relief and recovery efforts and help more than 59,000 families affected by the terrorist attacks. The Red Cross held blood donation drives, served millions of meals and snacks, opened dozens of shelters for people who were left stranded and connected countless people to emotional support and health services. It was one of the largest disaster responses in history – made possible thanks to volunteers like Diane.

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One Year Later: Resilience (and Romance) in the Wake of Devastating Disaster

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By Barbara Wood, American Red Cross volunteer

Polina Ken searches through the ashes on her property. She saved almost nothing from the flames because she was outside watering down her home when she was told to evacuate, jumping in her car with only her phone and the clothes she was wearing after trying unsuccessfully to find her dog, Waldo.   

What happened to Polina Ken one year ago on September 2, 2025, when a lightning-sparked fire turned her Chinese Camp home and almost everything she owned to ash and mangled metal, might lead some to self-pity.  

Not Polina, who as a Cambodian refugee has had to rebuild her life from scratch more than once.   

“I’m tough. I do anything to survive. I don’t give up,” Polina said after the fire.   

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Red Cross Volunteers Distribute Emergency Supplies Along the Road to Recovery 

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Red Cross volunteer Marcel on holiday

By Alex Keilty, American Red Cross Volunteer

“A little bit of physical work and a lot of satisfaction,” is how one American Red Cross volunteer describes his experience distributing emergency supplies after a disaster. It’s a simple description from Marcel Pajuelo-Schwartz, but it captures the heart of the distribution of emergency supplies volunteer role perfectly. The physical work comes from lifting and carrying buckets of essential items, while the satisfaction comes from knowing you have helped people in a real, hands-on way when they need it most. 

Marcel, who lives in Daly City, Calif., has been a Red Cross volunteer since 1967. He has tried many volunteer roles over the years but he especially enjoys this one. His efforts to distribute emergency supplies play a critical role in helping individuals and families recover in the immediate aftermath of a disaster. His role is to provide items essential to basic survival, health and sanitation as quickly and equitably as possible to people whose homes and neighborhoods have been affected. These essential supplies may include flashlights, food coolers, buckets, shovels, masks, gloves, cleaning products and garbage bags — everything people need to begin cleaning up their yards and their homes after a disaster turns life upside down. 

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You Don’t Have to Be a Chef to Feed a Community in Crisis 

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A wildfire near Santa Rosa, Calif. had forced more than 180,000 people to evacuate from their homes, and many would be looking for a place to stay. American Red Cross volunteers rushed to the Civic Center in San Rafael to open a shelter.    

Red Cross volunteer Anna Lane at the North Coast Emergency Food System Partnership meeting in Hopland, Calif.

Volunteer Anna Lane arrived to see that electricity had been cut for the entire county, although there were generators to provide power on site. She recalls, “The shelter manager said to me, ‘Anna, we need breakfast things, coffee and food, something.’ So I go to the grocery store, but the grocery stores are locked down because they have no power. They can’t open the doors.   

“I thought, ‘Where am I going to get stuff?’”  

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