Tag Archives: Training Services

Project Roomkey – Red Cross leads the way to help most vulnerable fight COVID-19

By Debbi Behrman

marianna 420x279

Marianna Thomas
_____

In March, Marianna Thomas of the Red Cross Northern California Coastal Region, received a call from Luke Beckman, Division Disaster State Relations Director for California. Luke needed someone with Mass Care expertise to develop hotel shelter training for state and local government partners to better manage isolation and quarantine for people experiencing homelessness. The non-congregate shelter sites, which are part of California’s Project Roomkey, include hotels, motels, and trailers. California was the first in the nation to receive FEMA funding to secure thousands of isolation rooms in hotels for our most vulnerable people experiencing homelessness with the intention to protect them from COVID.

Marianna is the Mass Care Co-lead (along with Laura Hovden) for the Northern California Coastal Region, as well as the lead for the National Mass Care Webinars, and the perfect choice. “My first reaction,” Marianna recounts, “was our expertise is with helping people in disasters, not helping people experiencing homelessness and putting them in hotels.”  American Red Cross is known for congregate sheltering (like in a high school gymnasium-style shelter), not non-congregate (one person per room) sheltering. Then she realized that the Red Cross is an expert in developing and delivering training and knows more about sheltering than just about any other organization. That’s how she came to lead the team who developed the non-congregate shelter training for partners.

Read more

The work of the Red Cross continues – no matter what

The past six weeks have been unusually quiet in Northern California. The COVID-19 outbreak has forced much of the population indoors on shelter-in-place orders. For many, the 9-to-5 workday is a recent memory; classrooms are eerily silent. Parking lots nationwide sit empty; all but essential storefronts are closed indefinitely. The entire country has seemingly ground to a halt.

And yet, there are segments of the American workforce that forge on stronger than ever: intrepid healthcare workers, food service employees, first responders, and American Red Cross volunteers and employees. As the largest humanitarian aid organization in the country, the work of the Red Cross is constant, as is our commitment to helping those that need us.
Read more

Volunteer LouAnne Williams keeps it simple in order to serve hundreds

LouAnne420x279

(l to r) Eva Marquez, Keith Hoffman, LouAnne Williams, and Jeff Airth. Photography: Kane Wong | American Red Cross
_____

LouAnne Williams keeps it simple. On October 31, 2013, she began to look for ways to give back to her community. She tried to register with a local hospital but felt that they had an overwhelming number of rules and regulations.  Craving something simpler and more direct, she sought counsel from friends and family. Her son-in-law suggested she try the Red Cross, so LouAnne walked into the front door of the Red Cross, literally across the street from the hospital. And she has never looked back.

LouAnne began her journey as a preparedness instructor and now leads her peers in multiple capacities. Last year, she received the San Mateo County Volunteer of the Year Award, something that came as no surprise to her colleagues.

Read more

Providing solutions for the most fragile

OLYMPUS DIGITAL CAMERA

Volunteer of the Year Award recipient Tiffany Deneaux (second from right) with Vincent Valenzuela (left), Alzinia Pailin (second from left), and John Ruiz (right).
_____

Tiffany Deneaux first volunteered for the Red Cross in 2017 during the Tubbs Fire after her local YMCA in Marin was converted into a shelter for the fire victims. In two short years, she’s deployed several times and stepped into leadership roles. For this commitment and vigor, Tiffany received the 2019 Marin County Volunteer of the Year.

“[During Tubbs,] I worked in the warehouse. I got in with the planning department and got to see them in action…it just kind of caught me,” explains Deneaux. “The people seemed extremely dedicated and seemed very idealistic and very much in support of the community.” 

Read more

Red Cross Certificate of Merit presented to Cupertino volunteer for using training skills to save a life

On September 9, 2019, Stuart Chessen, trained in American Adult and Pediatric First Aid/CPR/AED, helped to save the life of a gentleman who had experienced a seizure on the sidewalk outside the American Red Cross office in San Francisco, CA. Stuart, a Cupertino resident, was teaching a class of students lifesaving skills when suddenly a bystander ran into the building alerting a gentleman was in distress. Stuart exited the classroom and found a gentleman on the sidewalk.  Stuart quickly assessed the situation and placed a jacket under the gentleman’s head as he was striking the sidewalk. Stuart along with bystanders were able to keep the gentleman calm. Emergency Medical Services arrived shortly after to continue care. Without a doubt, the skills learned in the American Red Cross Training Services course helped to save the life of this gentleman. Read more

For a half century, Peg Geringer has had a love affair with her Red Cross work

peg-geringer_420x279Peg Geringer’s impact on the American Red Cross can be described in many ways: the different lines of service she has supported as a volunteer, her tenure as chair of the Silicon Valley Chapter’s First Aid Services Team (FAST), or just by some very impressive numbers.

  • Peg became an active Red Cross volunteer almost 48 years ago.
  • She began donating blood after becoming a Red Crosser, and to date has given 28 gallons.
  • She was a member of the South Bay’s FAST team for 25 years and served as chair for the last 10.

Read more

After years of direct service to clients, Lorraine Jacobs now trains other volunteers

lorraine-jacobs_420x279Earlier this year, American Red Cross volunteer Lorraine Jacobs received the 2019 Clara Barton Award given by the Central Coast Chapter. Named after the organization’s founder, the award honors a volunteer for service in Red Cross leadership positions over many years. In Lorraine’s case, one look at her Red Cross resume makes it clear why she received the prestigious award.

Beginning with a deployment in the aftermath of Hurricane Katrina, Lorraine has exemplified outstanding service through her work with the Central Coast Chapter, our region, and beyond. She has devoted her time and care through long-distance deployment in shelters, training, information and planning, fundraising, and Volunteer Management. Lorraine, who has supported Red Cross staff and clients as both a full-fledged volunteer and employee, is currently volunteering as part of the regional Workforce Team.

Before beginning her Red Cross service in response to Katrina, Lorraine first came in contact with the organization following the 1989 Loma Prieta Earthquake. When the destructive quake caused significant damage to her and her family’s Soquel area home, Lorraine remembers the Red Cross sharing resources to help them with short-term rental expenses. The memory of that support has stayed with Lorraine in the years since, motivating her to continue to help people facing similar devastation and displacement.

In the following Q&A, Lorraine discusses those and other Red Cross experiences, what inspires her to respond to those in need, and what motivates her now to encourage other volunteers to do the same.

What inspired you to start volunteering with the Red Cross?

I began my work with Red Cross as a volunteer in 2005 with Hurricane Katrina. The images of the devastation, scope of the disaster, and the need for volunteers coincided with my ability to deploy at that time in my life. From a young age, I had volunteered for humanitarian causes. So the Red Cross work felt like a good fit.

What lines of service have you participated in?

In the Hurricane Katrina disaster response, I began working in a shelter and continued on to what is now called Recovery. During subsequent deployments, I worked in Information & Planning, Logistics, Staffing, Training, ERV driving, and continued with Recovery. My concentration now is on Training, and I really enjoy it.

What are some of the more challenging and uplifting moments you’ve experienced in your various roles with the Red Cross?

My experience has helped me hone my listening skills. After 14 years of Red Cross work, I am not done developing this skill. But I see it more as an opportunity for growth rather than a challenge.

My work with our clients, with people who have been affected by disasters, has also been both challenging and rewarding. The losses our clients sustain are sometimes life-changing. The challenge has been trying to figure out how I can best work with a client and help him or her move through the maze of other agencies set up to help. The reward is less simple to articulate. In fact, it is somewhat indescribable for me. When I listen to a client’s story, or help a person through difficulty, it translates to a feeling of hope. I really believe that connecting with and understanding others builds a network of common ground for shaping our future.

These days my work is more in the area of preparing other volunteers. After working in many other areas of Red Cross, I feel my skills now are best utilized in the facilitation of disaster training at Red Cross. I treasure the Principles, Values, and Mission Statement of Red Cross. Our learning platforms support these well. The opportunity exists to help volunteers find their way in our large organization by facilitating an understanding of how the Red Cross mission translates into care for others.

It is so uplifting to see volunteers progress through training and their disaster-response experiences, learn how to do the best job possible helping meet clients’ needs, and — in the process — learn a lot more about themselves.

What advice would you give people interested in volunteering with the Red Cross

There are several things I would recommend prospective volunteers do. I would recommend they start by educating themselves by utilizing Red Cross classes to choose a starting place. I think it can be very helpful to find a mentor in their chosen field. Listening to experienced volunteers and staff members is also an important step. I also always tell prospective volunteers to be flexible, as Red Cross disaster work often happens in real-time under pressure. And last but not least, I advise people to regularly re-evaluate how the work is going for them. The Red Cross is a big organization with a lot of different opportunities for service.

What does being a recipient of the Clara Barton Award mean to you?

As this award is in recognition of Red Cross work I have done for many years, receiving it from my local chapter is a particularly great honor. I am more appreciative of it than I can say.

_____

Become a Red Cross Volunteer: You can make a difference in Monterey, San Benito, or Santa Cruz County by becoming a volunteer with the American Red Cross. Volunteers constitute about 94 percent of the total Red Cross workforce to carry out our humanitarian work. Red Cross volunteers are trained to meet the needs of those affected by disasters, providing food, shelter, and comfort for families affected by major disasters such as fires, floods, and earthquakes as well as helping local residents prepare for and recover from emergencies of all kinds. We’ll find the position that appeals to you and allows you to use your skills and talents. Email VolunteerCCC@redcross.org to get started.

About the Author: Fleur Williams is a volunteer writer for the Central Coast Chapter of the American Red Cross. A resident of Aptos, Fleur is a freelance writer with a focus on the arts, culture, and humanity.

« Older Entries