A wildfire deployment shows the Red Cross mission at work on both sides of the border
“I like helping the community and giving back, so when I saw the opportunity to deploy outside the U.S., it grabbed my attention.”
Lucy in a wildfire shelter in Winnipeg.
Lucy Rojas is no stranger to disaster work. The Red Cross veteran, based in Monterey County with the Northern California Coastal region, recently finished a deployment to Canada to assist with the Canadian Red Cross response to the 2025 wildfires. But her initial disaster response was stateside in 2018.
“In 2018, I was deployed to the Parkland shooting; I was an intern at the (Red Cross) Broward County Chapter in Florida when it happened,” she said. The Red Cross was one of many humanitarian organizations that responded to the Feb. 14 mass casualty event at Marjory Stoneman Douglas High School. Seventeen people lost their lives that day. The Red Cross provided on-site support at the Family Assistance Center.
“Then I was deployed to a shelter the Red Cross opened in response to a fire at a local senior living complex. Just as that was wrapping up, the Florida International University pedestrian bridge collapse happened, and I was part of that response. All of this happened within three months.”
In early January, a series of devastating wildfires tore through the Los Angeles metro area, leaving destruction in their wake. The fires, which impacted multiple neighborhoods, resulted in at least 29 deaths, the destruction of over 16,000 structures, and dangerously unhealthy air quality affecting millions. As communities continue to recover from this disaster, businesses and organizations across California have stepped up to provide support.
Samantha, Naiel Ammari’s daughter, evacuated from Calabasas during the devasting wildfires.
One such business is Best RV Center, a family-operated dealership located in Turlock, Calif. Established in 1997 by Naiel Ammari and his brother Nazeh, Best RV Center has grown into one of the largest RV dealerships in the region. Situated on 20 acres along Route 99, the dealership boasts an impressive inventory of 1,700 RVs, offering a wide range of models to customers from across the state.
When the wildfires broke out in January, the devastation hit close to home for Naiel. His daughter Samantha, a graduate student at Pepperdine University, was among those affected. Living in Calabasas, she faced difficulties commuting to school due to road closures. With no water or internet access, she and other students found support from the American Red Cross, which provided shelter, clothing, water and essential supplies to those affected by the fires. Pepperdine University was forced to close temporarily, shifting classes online, and Samantha chose to leave the area and drive eight hours back home to Turlock.
One August morning in 2023, Katie “Sully” Sullivan awoke to the first news segments about the Maui wildfires. An experienced American Red Cross Disaster Program Manager for Alameda County, she soon realized things were going to get bad. Later, the phone rang. It was American Red Cross national headquarters asking her to deploy. “Over the six years I’ve been with the Red Cross, I’ve seen the aftermath of large-scale disasters, from hurricanes to tornadoes to floods. Each brought unique challenges,” she recently said when remembering the disaster nearly a year later. But for Sully, this one stood out.
Hurricane Dora crashing into Maui’s tinder-dry foliage on August 8, 2023, meant there was little warning for what would become the worst natural disaster in the archipelago’s recorded history. The result: the historic district of Lahaina was virtually vaporized—as were sections of Palehu and the smaller Upcountry community of Kula—causing approximately 100 fatalities. A year later, the effort to heal and rebuild is still underway.
Hundreds of American Red Cross disaster workers are in California, helping people impacted by this two-week stretch of back-to-back severe weather.
Lunch is served, thanks to Red Cross husband-and-wife volunteer team Lillian and Jeff!
The relentless storms have caused flooding, landslides, power outages, severe damage to roadways and numerous evacuations from one end of the state to the other. Almost 470 trained Red Cross disaster workers are helping people in California. Here are some of their stories.
“We enjoy having different scenery from our retired life,” says Lillian, who is serving meals with her husband at the Red Cross shelter in San José that was opened in response to flooding in the area.
“We don’t like sitting around,” says Jeff, and so they volunteer together here and also deliver blood donations to hospitals three days per week for the Red Cross.
“Lots of listening.”
That is what Gale, a retired Nurse, says is a big part of her day as an American Red Cross disaster health services volunteer in San José.
“I am helping people by listening, or helping them get lost medications, helping them get a cane or a walker,” says Gale.
“They want to know that somebody is here to support them.”
Gail Carli, San Mateo Volunteer
“This is my first rodeo,” says American Red Cross volunteer Fernando. It’s his first time volunteering at a shelter set up in response to flooding in San José.
“I am impressed by how many people are willing to volunteer from other states, to come out from their homes and help us in California,” he says.
Fernando is part of a team of volunteers from across America who are providing beds and meals to people impacted by flooding.
Red Cross volunteer, Anthony, from West Virginia
“When I go home I lock myself in the house to decompress and think about what I have been through,” Anthony says, of how he deals with the hardest parts of volunteering in disaster areas.
Anthony has experienced the emotional ups and downs of being an American Red Cross volunteer numerous times, helping in shelters and assessing damage to people’s homes after disasters.
Anthony flew into San José this week from West Virginia to help at a shelter at Seven Trees Community Center for people who have been affected by flooding.
But it’s not all tough times as a volunteer. The best parts include travel to new places, sightseeing when off duty and visiting friends in other cities, according to Anthony.
“I jam in some fun every time,” he says.
After Lisa finishes her shift as a Disaster Health Services volunteer for the American Red Cross, she will catch a few good hours of sleep and then wake up at 4:30 am to get to her day job as a Registered Nurse in a hospital caring for children after surgery.
How does she do it all?
“I just figure out how to juggle it because it’s important to me,” she says. “These people are in an incredibly challenging situation,” she says about the residents seeking refuge from flooding across California.
The Red Cross relies on people like Lillian, Jeff, Gail, Fernado, Anthony and hundreds more volunteers who offer shelter and compassion to people affected by disasters please visit redcross.org/volunteer.
Marcia Antipa interviewing a Red Cross volunteer in a shelter in Reno, Nevada during the Caldor Fire in 2021.
Although she became a Red Cross volunteer in November 2019, just months before COVID-19 changed everyone’s lives, Marin County’s Marcia Antipa jumped in with both feet and quickly became involved in Red Cross activities throughout the Northern California Coastal Region.
This year, Marcia, who is retired from a career in broadcast news, was named the region’s Volunteer of the Year for her contributions, which include serving as an active member of the regional communications team, acting as the emcee for volunteer award ceremonies throughout the region, and deploying to Reno for the Caldor Fire in 2021.
Her award nomination describes Marcia as, “the first person to jump in when an opportunity or a need arises. She is absolutely dedicated to telling the Red Cross story not only during blue skies, but she is also dedicated to ensuring that information about vital relief and recovery efforts is shared in a timely and accurate manner with both internal and external audiences during disasters.”
Marcia’s first volunteer experience with the Red Cross was actually more than 30 years ago, in 1991 after the Oakland Hills Fire destroyed more than 3,000 housing units, killing 25 people and injuring 150 others.
“I was in between broadcast journalism jobs and raising our baby when the Oakland Hills firestorm hit,” Marcia said. “It was one of the most terrifying things we had seen in the Bay Area, and shocking really.”
“To think about that now with some of the horrific fires that we’ve had — Paradise, Coffey Park in Santa Rosa, just whole communities going up — it doesn’t seem as shocking now. But back then, that wasn’t happening,” Marcia said.
Marcia Antipa on assignment as a public affairs volunteer during the Caldor Fire in South Lake Tahoe, California in 2021.
In the aftermath of the fire, Marcia said she noticed the Red Cross was helping. “It’s like Mr. Rogers said: His mother always told him ‘Look for the helpers. When you hear a siren, when you hear about bad news, don’t worry, look for the helpers because they’re going to be there. Well that’s the Red Cross.”
“So I thought, OK it’s time for me to give back.”
Marcia said she was quickly trained and sent to a service center to help those affected by the fire. “To see people walk in with that glazed and frightened look on their face. It was like they were the walking dead because they had just had everything ripped out from under them. When they saw someone was listening and there to help them, they just brightened up.”
“So I thought, I can help them a little bit.”
“Jobs and children got in the way,” of further volunteering until late 2019, when Marcia rejoined the Red Cross. “I had seen all the ways the Red Cross had helped during the fires in California and I wanted to be part of that mission and bring help to people in whatever way I could.”
Marcia and her husband of 46 years, Ron, have an adult daughter and son and three grandchildren, twin 9-year-old girls and a 3-year-old boy. They live in Main County, where she spent most of her childhood, on what Marcia describes as “the knees of Mt. Tam,” part way up Mt. Tamalpais.
She has a degree in journalism from the University of California, Berkeley and a master’s degree from American University in Washington, D.C. She worked as a writer, reporter and news anchor during her broadcast news career, working in Washington, D.C., Sacramento and San Francisco.
Marcia also loves to sing and throughout her life has performed in choirs and musical theater.
Bay Area Clara Barton Honoree Uses her Journalism Skills To TellThe Red Cross Story
Barbara Wood on assignment in Bayou Gauche Island, Louisiana during Hurricane Ida in September 2021.
Barbara Wood is a longtime American Red Cross volunteer from San Mateo County. She was recently given the Clara Barton Honor Award for Meritorious Volunteer Leadership for the Red Cross Bay Area Chapter. It’s the highest honor of volunteer achievement at the chapter level.
Barbara says she was inspired by her aunt Vinnie Bieberdorf, a Red Cross volunteer for more than 50 years. “She responded after (Hurricane) Katrina, she was managing a mega-shelter. She responded after 9/11. She did all of these things and I said ‘I want to do that!’”
Barbara is a retired professional newspaper reporter, who has served in many positions with the Red Cross. Now, she is a public affairs volunteer, reporting on the Red Cross efforts to help those affected by wildfires, floods, tornadoes and other disasters.
The Red Cross Northern California Coastal Region Communications Director Cari Dighton says, “She has 30 total deployments under her belt, and she continually brings that knowledge back to the region – co-instructing courses, mentoring our new communications volunteers … and writing multiple, heartwarming stories per year.”
Barbara and her husband raised three children in San Mateo County. She joined the Red Cross in 2006, volunteering for work close to home. Once her youngest child had her driver’s license, Barbara began volunteering for the Red Cross at disasters across the country.
Her first deployment was to Hurricane Ike, a powerful cyclone that hit Texas in 2008. She remembers the camaraderie of living and working with first responders and other community partners in Texarkana and on Galveston Island.
“There was a huge mess tent where you’d go through a cafeteria line and there was a massive amount of food because firefighters eat a lot. The National Guard was there, there were firefighters and utility workers, and the Salvation Army.”
Barbara’s deployments have taken her all over California and the U.S.
Barbara embraces wildfire shelter residents during the Oak Fire response in Central California, July 2022. Photo by Sivani Babu/American Red Cross
“I went to Santa Rosa after the Tubbs fire. I was in Oroville after the Camp Fire, and in 2018, they were looking for volunteers to go to Hawaii so I got permission from my job to go after the volcano erupted on the Big Island of Hawaii.”
Barbara says she loved working in the shelters and providing other services to those affected by disasters – but as a professional journalist, she realized her skills could be better put to use in Public Affairs.
“She proudly tells everyone she knows that her ‘volunteer job’ is being a Red Cross storyteller,” says Dighton. “She is incredibly talented and travels all over our region and across the country to support the Red Cross mission.”
This hard working journalist and volunteer combined her two loves: professional writing and helping others. After every deployment, Barbara would write a firsthand account in the form of a column about her Red Cross experiences for her newspaper. On her deployment to Hawaii, she met a group of USGS experts from Menlo Park. “I called my editor and said, ‘Can I stay an extra three days if I write a story about this USGS geologist who is a volcano specialist and I’ll have a story for you?’ So they let me do that.”
Barbara has brought her sharp journalism skills to multiple disaster deployments, writing stories about volunteers and shelter clients. She illustrates her articles and social media posts with her own thoughtful, heartwarming photos.
Eventually, Barbara retired from journalism, but not from her volunteer job as a Red Cross storyteller. “When I think back over my life about things I’ve done as a reporter, and things I’ve done with the Red Cross, I think the Red Cross things are in many ways more memorable.”
Barbara tears up as she remembers her experiences.
“I sometimes say I think the Red Cross is kind of like a placebo. When you show up someplace, people say “oh look, it’s the Red Cross! And they instantly feel better before we do anything. And whatever we can do to help them, we do.”
Barbara urges anyone who wants to make a difference to volunteer for the Red Cross. “It doesn’t matter what your skills or interests are; there’s a Red Cross job for everybody.”
As this article was written, Barbara was already off on her next deployment: the Oak Fire near Yosemite National Park in Central California. Once again, she is telling the stories of the Red Cross volunteers and the people they help.
Please click on the links below to read just a handful of Barbara’s remarkable Red Cross stories:
