It had been a children’s playground in Altadena, Calif. Now, a melted toy sat upon a melted jungle gym. Scraps of canopy were whipping in the wind. Now, it was just burned wreckage in the wake of the wildfire. Dave Crocker remembers it clearly almost a year later. “It stopped me short,” he says.
He was in Los Angeles —the place where he was born, had grown up and gone to college. Where wildfires were a fact of life. Dave is an American Red Cross volunteer who has seen the aftermath of numerous wildfires first-hand. But this fire: it had been unusual.
Lyra Kelly demonstrates the versatile ways volunteers can help people following a disaster. Although she has management experience, here she is driving a forklift in order to get supplies delivered to families in need. (Photo courtesy of Lyra Kelly)
I first met Lyra Kelly when we were both deployed (aka sent out to a disaster response operation) to help people severely affected by the Spring 2025 tornadoes in St. Louis. Well-organized and skilled in the proprietary programs of the American Red Cross, she was the Operations Management Supervisor, responsible for organizing all of us volunteers—some of whom were supporting people in shelters, some assigned to hotels—as well as the logistics of delivering food, fulfilling supply orders and transporting volunteers to their duties across the disaster area.
Little did I know how incredibly experienced she was.
When disaster strikes, Jesús Sotelo doesn’t hesitate — he acts.
Born in Acapulco, Guerrero, México, Jesús grew up in a community where music, faith and service were deeply woven into everyday life. In the 1980s, he and a group of friends formed “Lobos,” an informal volunteer team that assisted people in crisis. Their efforts led them to collaborate with Protección Civil and receive training from the Cruz Roja Mexicana, where Jesús learned paramedic-style skills and embraced a guiding principle: “If there is an accident, you must help.”
Though he didn’t pursue a formal paramedic career, Jesús’ dedication to helping others never wavered. That same spirit followed him when he moved to the United States. What began as a temporary stay became permanent—and so did his desire to serve. Despite language barriers and unfamiliar systems, Jesús found his way to the American Red Cross, applying online and quickly becoming a trusted volunteer at shelters, community events and training sessions.
“You don’t need permission,” he said. “Just ask, ‘What’s next?’ and get involved.”
Jesús’ journey took a challenging turn when he became seriously ill. Hospitalized for two weeks, he was diagnosed with prostate cancer. The treatments were grueling, but his resolve remained strong.
“You have two paths,” he explained. “Surrender or fight. I choose to fight.”
Faith and family became his anchors. His wife and fellow Red Cross volunteer became a pillar of support, and his pastoral studies gave him strength. Even during treatment, Jesús continued volunteering. His service became a source of healing and purpose.
“What you do matters. Even when it’s hard. Even when you’re scared.”
Jesús’ story is a powerful reflection of Hispanic heritage — not just through tradition, but through action. His presence at the Red Cross helps bridge cultural and language gaps, offering comfort and connection to Spanish-speaking communities. He hopes to see more Latinos step into service, not only as volunteers, but as leaders too.
He’s received medals and local honors, but for Jesús, the true reward is knowing he made a difference. He dreams of one day becoming a Red Cross employee and writing a book that shares his journey and inspires others.
“Live in the present,” he said. “This moment is the only life we have. Serving with humility is a powerful legacy. Faith without action is not enough. If you believe, act.”
Jesús didn’t wait for perfect conditions, and you don’t have to either. Whether you speak Spanish or English, whether you’re new to volunteering or have years of experience, your help is greatly needed.
Join Jesús and thousands of others making a difference. Visit redcross.org/volunteer to sign up today.
We’re thrilled to announce Justin Mueller as our new Regional CEO! We look forward to the journey ahead under his leadership. In the meantime, get to know the man behind the title through this Q&A:
“After being sick I wanted to get out of the house and look normal,” Jenielle says
Growing up, Jenielle Tulloch didn’t understand why illness followed her when no one else around her seemed to suffer the same way. Pain came in waves, sudden and consuming. “A lot of times I felt like a burden to them,” she says about getting sick so often.
“It’s like you’re being stabbed multiple times, over and over, an internal throbbing pain like a heartbeat,” she says. These crises would send her to hospital. As a child she thought: “You aren’t going to make it past 30, you aren’t going to have kids.”
Fortunately, she did make it past the age of 30 and had two children of her own. As an adult she began to educate herself about sickle cell disease. And eventually she even came to appreciate how the experience shaped her.
Each year, our chapter proudly honors two extraordinary individuals whose dedication and service embody the very heart of the American Red Cross mission. The Volunteer of the Year Award is presented to a volunteer who has made a significant impact over the past year—contributing meaningfully to our operations, programs, and services while exemplifying the true spirit of volunteerism. The Clara Barton Honor Award for Meritorious Leadership, our chapter’s highest, once-in-a-lifetime recognition, celebrates a volunteer whose sustained leadership and collaborative spirit over many years have helped shape and strengthen our ability to serve the community. Join us in celebrating this year’s remarkable honorees.
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