Category Archives: Large Disasters

Helping the Helpers: the Power of Community Partners

By Bristel Minsker, volunteer contributor, American Red Cross

When Red Cross volunteer Lynda Holm deployed to Middletown, Calif. to help with the wildfire relief effort, she knew little about what she would be doing there, only that she would be working in mass care. When she arrived, she was given an important assignment that would put her leadership skills as a firefighter into action.

“With hotels around the region full, I was charged with opening and managing the shelter for all the Red Cross volunteers who had come to town to help,” Lynda said. She was given the location and contact information for the would-be shelter: the Seventh-day Adventist Church in Middletown.

This was a new role for Lynda, but when she met with the Church leadership to get things set up her nerves as a first-timer were immediately settled.

“They were so warm, and they welcomed us to their facility with open arms,” she said. “Since the moment we met, they have done everything possible to make us feel comfortable.”

One of the Church elders gave Lynda is personal phone number so that she could call anytime if something in the building needed fixing. She was touched that he would be so accommodating. And then, when the elder came by to help with maintenance one afternoon, Lynda found out that his own son had lost everything in the Valley Fire.

“All he asked is that I share with him the stories of our volunteers on the front lines. The church congregation knows that they are playing an important role by helping those of us who are providing direct services to the community, and it helps them to know that they are a part of that.”

When it came time for their weekly service, Lynda began making arrangements to clear the volunteers and cots out of the sanctuary so that the church could hold their regular service. But instead something surprising and heartening happened. They told Lynda that she didn’t need to clear out.

“They said, ‘We’re going to hold our service outside and have a potluck. When we agreed to host the Red Cross here, every member of the church decided that this would be your home as long as you needed it,’” Lynda recalled.

To return to the kind gesture, Lynda immediately called Red Cross logistics to secure a tent so that they would have plenty of shade for their outdoor service and potluck. It was the very least she could do to return their kindness, she said.

Under Lynda’s stewardship, the ongoing partnership with the Seventh-day Adventist Church community—and the many other strong partnerships like it—has been critical to the safety and comfort of the Red Cross volunteers who have left their daily lives behind to come help on the front lines.

Everyone who plays a role in the response, including those who help the helpers—like Lynda and the church elders—are an important part of helping families impacted by the wildfires get back on their feet.

Feeding from the Heart

By Katie Wilkes,volunteer contributor, American Red Cross

Eddie Blackmon knows disasters well, but he knows the strength of a community partnership even better. Having managed emergency logistics since 1999, Eddie is a national site manager for the Southern Baptist Kitchen, an organization the Red Cross frequently joins forces with to serve thousands of people every year during disasters.

He helped pen the agreement between the Southern Baptist Kitchen and the Red Cross a few years ago.

“It’s a true blessing when I get out here in the field with you guys,” Eddie said. He’s managed food preparation at Hurricane Sandy, Katrina, and countless other disasters.

Serving 600 meals on a Saturday morning to evacuees of the Valley Fire near Middletown, Eddie emphasized the coordination between the two agencies it takes to keep the massive operation going.

Menus are decided well ahead of time. Meal counts are delivered every morning from the Red Cross. Food cases must be kept constantly at 160 degrees. Volunteers work fast and efficiently to load food onto staging pallets. Meals are packed onto Red Cross emergency response vehicles, then delivered straight to the hands of people in need.

“It means a whole lot to partner with the Red Cross. I’m just glad we can be here to help.”

An Unexpected Hero

By Eric Maldonado, volunteer contributor, American Red Cross

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The Rodriguez family hadn’t even finished unpacking their apartment on Barnes Street in Middletown less than a week after they moved in.

On a hot Saturday afternoon, the family’s youngest child Danna didn’t want to take a nap and started to cry. Big sister Pricilla, 13, took Danna for a stroll outside in her little blue push car. But when they stepped outside, Pricilla knew something was very wrong. The sky was dark with what at first looked like rain clouds, but she quickly realized it was something much worse.

Wildfire was surrounding Middletown. Pricilla said, “The smoke was coming over us like a wave and it was raining ashes.”

Pricilla rushed inside and alerted her father Gregorio. In a state of disbelief, Gregorio panicked as he tried to figure out what to do. Unexpectedly, Pricilla began to give out orders and help her family pack their essential belongings. She called her mother Patricia, who was at work, to let her know what was happening.

She grabbed a suitcase and started to fill it with clothes, grabbed important documents and even a gallon of water for later use. She told her father to park their truck backwards so it would be easier to load and to leave if need be. Pricilla’s instincts turned out to be correct, because shortly after, police officers knocked on their door and told them they need to evacuate immediately.

They left to her uncle’s house, who was also packing. That night they made their way to the Napa County Fairgrounds shelter, where they were warmly greeted by Red Cross volunteers. Since then, they have signed up for recovery assistance with the Red Cross and other relief agencies, and they are now staying at the American Red Cross shelter at Twin Pine Casino in Middletown, just a few blocks away from what little remains of their apartment.

“I’ve never been in a situation like this before. I have found nothing but great people. I had no idea how much the Red Cross does. Out of this fright, I’ve seen something beautiful. There’s so much help available to those affected,” Gregorio said.

Pricilla will go back to school on Monday, Sept. 28 when it reopens. Her entire family is proud of her. They call her their hero.

Moving Forward with an Outpouring of Support

By Eric Maldonado, volunteer contributor, American Red Cross

Saturday, Sept. 12 began as a normal day for the Lopez family. As they headed to their son’s football game in Fort Bragg, Calif., they couldn’t have imagined that their home would not be standing in just a few hours.

As they left, they saw the smoke in the distance, but Cirilo Rodriguez told his wife, Rocio, “Don’t worry, the firefighters will get it.” However, when they reached the football field about two hours later, the buzz was already in the air: Middletown was on fire.

Because of the danger, they weren’t allowed to return home and stayed in a hotel in Fort Bragg for the night. They tried to make it to Clear Lake, but still couldn’t go in. They had nothing more than the clothes and items they had taken to the football game.

Eventually they found themselves at Red Cross shelter in Calistoga, Calif. Working with the American Red Cross and numerous other agencies, Cirilo has received financial assistance to start building their lives again. There they had access to mental health support, hot meals and a safe place to stay while they began to map out their road to recovery. And while the journey ahead is overwhelming and uncertain, he and his family are optimistic when they think about the future.

Despite losing nearly everything, Cirilo is grateful for what remains. He said, “Even though we’re left with no material items, we’re left with our family.”

Cirilo and Rocio’s children also continue to look to the future. Their daughter, Alejandra, 17, is a senior in high school and is planning to attend college. Their son Andres, 11, wants things to return to a new normal.

Cirilo is amazed at the outpouring of caring from the community and the support from the Red Cross. “It’s been a great help. People that don’t even know us are helping us.”

 

Un Héroe Inesperado

Por Eric Maldonado, voluntario, Cruz Roja de Americana

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La familia Rodríguez ni siquiera había terminado de desempacar su apartamento menos de una semana de que se mudaron a su apartamento en Middletown.

En un sábado caliente por la tarde, la hija menor de la familia, Danna, no se quería dormir y empezó a llorar. Su hermana mayor Pricilla, 13, tomó Danna a dar un paseo al aire libre en su pequeño coche empuje azul. Pero cuando salieron, Pricilla sabía que algo andaba muy mal. El cielo estaba oscuro, con lo que al principio parecía que eran nubes de lluvia, pero rápidamente se dio cuenta de que era algo mucho peor.

Un reguero de pólvora rodeaba Middletown. Pricilla dijo, “El humo venía sobre nosotros como una onda y estaba lloviendo cenizas”.

Pricilla se corrió dentro de la casa y alertó a su padre Gregorio. En un estado de incredulidad, Gregorio comenzó a entrar en pánico mientras trataba de averiguar qué hacer. Inesperadamente, Pricilla comenzó a dar órdenes y ayudar a su familia empacar sus pertenencias esenciales. Ella llamó a su madre Patricia, que estaba en el trabajo, para hacerle saber lo que estaba sucediendo.

Ella agarró una maleta y empezó a llenarla con ropa, agarró los documentos importantes e incluso un galón de agua para usar mas tarde. Le dijo a su padre para estacionar su camión hacia atrás porque sería más fácil de cargar y salir si era necesario. Los instintos de Pricilla resultaron ser correcto, porque poco después, los oficiales de policía llamaron a su puerta y les dijeron que tienen que evacuar inmediatamente.

Se fueron a la casa de su tío, que también estaba empacando. Esa noche se dirigían al refugio del Condado de Napa Fairgrounds, donde fueron calurosamente recibidos por voluntarios de la Cruz Roja. Desde entonces, se han inscrito para asistencia de recuperación con la Cruz Roja y otras organizaciones de socorro, y que ahora se están quedando en el refugio de la Cruz Roja Americana en el Twin Pine Casino en Middletown, a sólo unas cuadras de distancia de lo poco que queda de su apartamento.

“Nunca he estado en una situación como esto antes. He encontrado nada más que grandes personas. No tenía ni idea de lo mucho que hace la Cruz Roja. Fuera de este susto, he visto algo hermoso. Hay tanta ayuda disponible a los afectados”, dijo Gregorio.

Pricilla volverá a la escuela el lunes 28 de septiembre cuando se vuelve a abrir. Toda su familia está tan orgullosa de ella. Ellos le llaman a ella su héroe.

 

This time it’s personal for our volunteer

By Kathleen Maclay, volunteer contributor, American Red Cross

Jim Plank of Kelseyville has been a volunteer with the American Red Cross of the California Northwest chapter for more than 20 years and is a veteran of 13 disaster responses, from Lake Tahoe forest fires to Superstorm Sandy. Even two decades of experience couldn’t prepare him for the challenge that the Valley Fire presented: this time it was personal.

“This one is harder than most, as it is in my backyard and I know a lot of the folks who have lost their homes,” says Plank.

Riding home from a motorcycle outing on Saturday, September 12, he spotted smoke curling up the back side of Cobb Mountain.

“I received the call to set up a shelter in Kelseyville at about 2:30 p.m.,” Plank recalls.  “I contacted my core volunteers to start the process.”

Busy setting up the shelter at the Kelseyville Presbyterian Church about 6 p.m. that day, a neighbor notified Plank that his own neighborhood was under an evacuation order.

He says he was too busy to give the news more than a passing thought: “I had packed a bag when I left to set up the shelter, so I was prepared to stay out for a couple of days.”

He was allowed back to his home four days after the outbreak of the state’s third most devastating wildfire in history, but remains hard at work for the Red Cross, currently as logistics lead at the shelter at Grace Kelseyville Church. His son, Jeff Plank of Lower Lake, CA, also is lending a hand, as a general Red Cross volunteer.

“I am still working the disaster relief operation and making new friends,” he says. “I know we’re doing all we can.”

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