Tag Archives: Volunteers

Red Cross Volunteer Brought Hope and Housing Help to LA Fire Survivors and Others 

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A Red Crosser surveys damage caused by fires in LA 

What happens when you have nowhere to go after a disaster? What if your neighborhood is destroyed, or your home is no longer safe? For those affected by the January 2025 fires in Los Angeles, Calif., the American Red Cross was there to supply safe shelter, food, relief supplies, financial assistance, comfort and a specific service that only Sue Trautman and her team can provide. 

Sue, a Red Cross Northern California Coastal Region volunteer, arrived in LA about a week after the fires devastated communities across the city. She set up shop in the Red Cross offices downtown and got right to work. Sue served on the Shelter Resident Transition Team — a group of volunteers that helps evacuees in shelters create a plan to move into more stable long-term housing. 

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“A Very Different Beast”: Red Cross Volunteer Recalls the Devastation of Los Angeles Wildfires 

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It had been a children’s playground in Altadena, Calif. Now, a melted toy sat upon a melted jungle gym. Scraps of canopy were whipping in the wind. Now, it was just burned wreckage in the wake of the wildfire. Dave Crocker remembers it clearly almost a year later. “It stopped me short,” he says. 

He was in Los Angeles —the place where he was born, had grown up and gone to college. Where wildfires were a fact of life. Dave is an American Red Cross volunteer who has seen the aftermath of numerous wildfires first-hand. But this fire: it had been unusual. 

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Lyra Kelly: Just Trying to be Helpful through the American Red Cross 

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Lyra Kelly demonstrates the versatile ways volunteers can help people following a disaster. Although she has management experience, here she is driving a forklift in order to get supplies delivered to families in need. (Photo courtesy of Lyra Kelly) 

I first met Lyra Kelly when we were both deployed (aka sent out to a disaster response operation) to help people severely affected by the Spring 2025 tornadoes in St. Louis. Well-organized and skilled in the proprietary programs of the American Red Cross, she was the Operations Management Supervisor, responsible for organizing all of us volunteers—some of whom were supporting people in shelters, some assigned to hotels—as well as the logistics of delivering food, fulfilling supply orders and transporting volunteers to their duties across the disaster area.  

Little did I know how incredibly experienced she was. 

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Creative Collaboration Between Red Cross and Community Partners Solves Problems in a Disaster Zone 

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Local school bus drivers helped distribute food in Guam after a typhoon

After a massive typhoon hit Guam in 2023, people on the islands were struggling to feed their families. While the American Red Cross had set up a shelter to house people whose homes had been damaged, there were many people in the community who were not staying at the shelter but still needed food and water. Red Cross leaders wondered, how can we get food to the local community, when there are no street signs for navigating and we don’t have a fleet of vehicles here? Bus drivers were the answer! So, the Red Cross worked with the school district in Guam to distribute meals on school buses because the drivers knew the streets well and had transportation available already. 

After some time, Red Cross leadership was considering ending the feeding program in the community, but the volunteers in the field were concerned. They drove around to all the local bodegas and there was “nothing there” on the shelves, says Briana Taylor, Red Cross volunteer. “We went back and said, ‘You can’t stop feeding until we have food in the markets.’ People wouldn’t have had any resources to provide food for their families.” 

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From PSYOP to Public Affairs: Honoring a Veteran and Volunteer Leader

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Colonel (Retired) Larry Dietz, US Army (left) and Dr. Liz Dietz, EdD, RN (right) take a break at the Moffett Field Veterans Fair.

When Larry Dietz first walked into an American Red Cross meeting 25 years ago, he brought with him a lifetime of service, first to his country, then to his community. A decorated veteran with a distinguished career in psychological operations (PSYOP), military intelligence and law, Larry understood the power of communication and humanitarian principles. Today, as the recipient of the Red Cross Clara Barton Award, the highest honor for volunteer achievement at the chapter level, Larry’s legacy reflects both his military roots and his commitment to the Red Cross mission.

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Valley Onward and the Red Cross: Building a Culture of Preparedness in Merced County

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As floods ravaged Planada, a small community in central California’s Merced County in 2023, Valley Onward, a local community non-profit organization, deployed its resources to help the local community respond and recover. They advised local residents on how to apply for financial assistance and led community discussions on where to find resources. As part of that process, Valley Onward applied for a grant from the California Office of Emergency Services to bolster its response to the floods and create a more resilient community in Merced County. For Valley Onward, the eventual funding it received was a pleasant surprise. It would allow Valley Onward to strengthen its mission of creating lasting changes in health, housing, education and other areas. There were more surprises to come, however. 

The Valley Onward team applied for a grant from the California Office of Emergency Services.

That is because before applying for the grant, Valley Onward began researching other emergency service organizations in Merced County. As Valley Onward project manager Joana Alfaro explains, “That’s when we first heard about the American Red Cross. We realized there were so many different ways to support and work with the Red Cross.”

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