Project Roomkey – Red Cross leads the way to help most vulnerable fight COVID-19
By Debbi Behrman

Marianna Thomas
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In March, Marianna Thomas of the Red Cross Northern California Coastal Region, received a call from Luke Beckman, Division Disaster State Relations Director for California. Luke needed someone with Mass Care expertise to develop hotel shelter training for state and local government partners to better manage isolation and quarantine for people experiencing homelessness. The non-congregate shelter sites, which are part of California’s Project Roomkey, include hotels, motels, and trailers. California was the first in the nation to receive FEMA funding to secure thousands of isolation rooms in hotels for our most vulnerable people experiencing homelessness with the intention to protect them from COVID.
Marianna is the Mass Care Co-lead (along with Laura Hovden) for the Northern California Coastal Region, as well as the lead for the National Mass Care Webinars, and the perfect choice. “My first reaction,” Marianna recounts, “was our expertise is with helping people in disasters, not helping people experiencing homelessness and putting them in hotels.” American Red Cross is known for congregate sheltering (like in a high school gymnasium-style shelter), not non-congregate (one person per room) sheltering. Then she realized that the Red Cross is an expert in developing and delivering training and knows more about sheltering than just about any other organization. That’s how she came to lead the team who developed the non-congregate shelter training for partners.