Tag Archives: Partners

Whole Community Recovery: It takes the whole community to make a community whole.

By Cynthia Shaw, American Red Cross

When a series of devastating wildfires ravaged California, thousands of homes were lost in minutes and many people were suddenly coping with unprecedented challenges. In small towns with a big sense of community, neighbors came together to help one another, mobilizing with great generosity.

Two weeks later, many community groups and agencies big and small are still working together on the relief efforts—distributing truckloads of relief supplies, while also providing food, comfort and shelter to those affected by these disasters. Read more

Helping the Helpers: the Power of Community Partners

By Bristel Minsker, volunteer contributor, American Red Cross

When Red Cross volunteer Lynda Holm deployed to Middletown, Calif. to help with the wildfire relief effort, she knew little about what she would be doing there, only that she would be working in mass care. When she arrived, she was given an important assignment that would put her leadership skills as a firefighter into action.

“With hotels around the region full, I was charged with opening and managing the shelter for all the Red Cross volunteers who had come to town to help,” Lynda said. She was given the location and contact information for the would-be shelter: the Seventh-day Adventist Church in Middletown.

This was a new role for Lynda, but when she met with the Church leadership to get things set up her nerves as a first-timer were immediately settled.

“They were so warm, and they welcomed us to their facility with open arms,” she said. “Since the moment we met, they have done everything possible to make us feel comfortable.”

One of the Church elders gave Lynda is personal phone number so that she could call anytime if something in the building needed fixing. She was touched that he would be so accommodating. And then, when the elder came by to help with maintenance one afternoon, Lynda found out that his own son had lost everything in the Valley Fire.

“All he asked is that I share with him the stories of our volunteers on the front lines. The church congregation knows that they are playing an important role by helping those of us who are providing direct services to the community, and it helps them to know that they are a part of that.”

When it came time for their weekly service, Lynda began making arrangements to clear the volunteers and cots out of the sanctuary so that the church could hold their regular service. But instead something surprising and heartening happened. They told Lynda that she didn’t need to clear out.

“They said, ‘We’re going to hold our service outside and have a potluck. When we agreed to host the Red Cross here, every member of the church decided that this would be your home as long as you needed it,’” Lynda recalled.

To return to the kind gesture, Lynda immediately called Red Cross logistics to secure a tent so that they would have plenty of shade for their outdoor service and potluck. It was the very least she could do to return their kindness, she said.

Under Lynda’s stewardship, the ongoing partnership with the Seventh-day Adventist Church community—and the many other strong partnerships like it—has been critical to the safety and comfort of the Red Cross volunteers who have left their daily lives behind to come help on the front lines.

Everyone who plays a role in the response, including those who help the helpers—like Lynda and the church elders—are an important part of helping families impacted by the wildfires get back on their feet.

Feeding from the Heart

By Katie Wilkes,volunteer contributor, American Red Cross

Eddie Blackmon knows disasters well, but he knows the strength of a community partnership even better. Having managed emergency logistics since 1999, Eddie is a national site manager for the Southern Baptist Kitchen, an organization the Red Cross frequently joins forces with to serve thousands of people every year during disasters.

He helped pen the agreement between the Southern Baptist Kitchen and the Red Cross a few years ago.

“It’s a true blessing when I get out here in the field with you guys,” Eddie said. He’s managed food preparation at Hurricane Sandy, Katrina, and countless other disasters.

Serving 600 meals on a Saturday morning to evacuees of the Valley Fire near Middletown, Eddie emphasized the coordination between the two agencies it takes to keep the massive operation going.

Menus are decided well ahead of time. Meal counts are delivered every morning from the Red Cross. Food cases must be kept constantly at 160 degrees. Volunteers work fast and efficiently to load food onto staging pallets. Meals are packed onto Red Cross emergency response vehicles, then delivered straight to the hands of people in need.

“It means a whole lot to partner with the Red Cross. I’m just glad we can be here to help.”

Collaboration Is Critical

Collaboration is critical to ensuring that people displaced by disasters have the support they need.  One agency alone cannot meet all the needs of all disaster victims.  The Red Cross is working with emergency officials, local community groups, and businesses to make sure residents receive the right resources and referrals.  Recovering from a disaster takes time and the Red Cross will be working alongside partners in the community to deliver aid for months to come.  Information Line for the California Wildfires: 855-224-2490.

“Andrew and the culinary team arrived on scene early on and mobilized a large-scale feeding operation for the 800-1200 people on site at the Napa County Fairgrounds in Calistoga,” said Jeff Baumgartner, CEO of the American Red Cross of the California Northwest. “They prepared a wide range of healthy comfort food around the clock. I can truly say that food contributed to peace and comfort during a very difficult time.”. Andrew Wild says “if it was not for the support of the Napa Valley culinary team, none of this would have happened. Everyone worked just as hard and I am happy to be part of the team. Read more

Red Cross Responds to Indian Reservation Water Emergency

By Michelle Wang, intern contributor, American Red Cross

In times of need, the American Red Cross is always up to fulfilling its mission. Members of the Hoopa Valley Indian Reservation in Humboldt County recently faced a water emergency. The low water levels due to the drought caused their water system to malfunction, filling the system with debris. Without sufficient pressure, the water system failed to provide the tribe with sufficient drinking water. As a result, the tribe reached out to the Government’s Office of Emergency Services (Cal OES’ Warning Center) and asked for assistance. In turn, Cal OES relayed this information to the Red Cross to help meet the immediate emergency needs of the community while they worked on a long-term solution for the tribe.

The tribe requested for three days of drinking water that could sustain approximately 150 people. Joe Lund, the Director of Operations of the Northern California Coastal Region, and local Union City volunteer, Byron Corley, arranged a box truck loaded with four pallets of water to be delivered directly to the reservation.

Late in the evening on Saturday, June 27th, Byron received an urgent call about the water emergency. Knowing he was working by himself, he dropped everything and hurried to the Alameda warehouse where he began to transport the pallets of water from the warehouse to the truck right away. Working tirelessly, he stocked the delivery truck with 8,200 bottles of 16.8 oz water bottles. Also responsible for driving the Red Cross truck, Byron left the warehouse at around 7 p.m. After spending the night at a hotel, he continued his delivery route and reached the Hoopa reservation around 9 a.m. on Sunday, June 28th. Byron then met up with on-duty fire station workers who helped to unload the truck.

“They were a very nice and friendly group and were spontaneous with their ‘Thank Yous,’” says Byron. So far, all of Byron’s disaster experiences have been with teams to shelter and feed clients at various venues nearby within the Bay Area as well as on deployments with other volunteers. This water emergency was his first solo experience of bringing aid to others, especially on such short notice. He says that he was in a “get the job done and get back home” frame of mind, which helped him to make such a quick delivery.

“The fact that I knew the water was badly needed and that lots of folks were looking forward to its arrival was rewarding enough.”

Tracy L. McBroom, Division Disaster State Relations Director, continues to work with Cal OES on the long term solution for the Hoopa Indian Valley tribe after those three days. They plan to collaborate with the Water Board in bringing portable water for the tribe.

In August of last year, the Red Cross also responded to a water emergency in the Toledo area in which around 500,000 residents did not have access to drinking water. The Red Cross coordinated with local and state emergency management; however, the people who staffed the water distribution sites were none other than Red Cross volunteers. Red Cross volunteers like Byron do not hesitate to sacrifice their own time when it comes to the well-being of their community. Even a community that is an entire night’s drive away cannot stop them. The unpredictability of crises emphasizes the importance of these Red Cross volunteers, and in this case, Byron demonstrated incredible readiness to respond to the Hoopa Valley Indian Reservation in its time of need—even in the middle of the night.

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