Tag Archives: Disaster Deployment

Creative Collaboration Between Red Cross and Community Partners Solves Problems in a Disaster Zone 

Local school bus drivers helped distribute food in Guam after a typhoon

After a massive typhoon hit Guam in 2023, people on the islands were struggling to feed their families. While the American Red Cross had set up a shelter to house people whose homes had been damaged, there were many people in the community who were not staying at the shelter but still needed food and water. Red Cross leaders wondered, how can we get food to the local community, when there are no street signs for navigating and we don’t have a fleet of vehicles here? Bus drivers were the answer! So, the Red Cross worked with the school district in Guam to distribute meals on school buses because the drivers knew the streets well and had transportation available already. 

After some time, Red Cross leadership was considering ending the feeding program in the community, but the volunteers in the field were concerned. They drove around to all the local bodegas and there was “nothing there” on the shelves, says Briana Taylor, Red Cross volunteer. “We went back and said, ‘You can’t stop feeding until we have food in the markets.’ People wouldn’t have had any resources to provide food for their families.” 

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From Engineer to Emergency Responder: Neil Katin’s Volunteer Journey

A Staff Planning and Support Service Associate Feature

Neil went the extra mile to help set up a shelter in the middle of the night

You may have seen American Red Crossers on the news handing out food or welcoming people into disaster shelters. But you may not have seen the countless volunteers working tirelessly behind the scenes of a disaster response. Staff Planning and Support Service Associate Neil Katin is one of those people.

Neil has responded 39 times to disasters, big and small, in-person and virtually, to be the first and last Red Crosser that volunteers speak with during their deployment.

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Hurricane Ian Anniversary: From Highway Patrol to Humanitarian Aid

American Red Cross volunteer Melody Heilmann

The woman, and many of her neighbors, had been eating only canned food and storing very limited perishables in coolers since a hurricane had hit their homes weeks before, American Red Cross volunteer Melody Heilmann says. She chokes up as she recalls the woman screaming at the top of her lungs with joy when she was told she qualified for financial assistance from the Red Cross, “Oh my god, I can get a refrigerator now!” The woman was one of many people that Melody helped while volunteering for the Red Cross three years ago during Hurricane Ian.

This assignment was one of eight times Melody has responded to a disaster with the Red Cross, including after the wildfires in Chico, Calif. and Lahaina, Hawaii. Arriving just two days after the catastrophic fires in Hawaii, Melody vividly recalls people who arrived at the shelter still covered in soot and missing their shoes because they lost them when they fled from the deadly blaze. Although it can be very sad to meet people at what might be the worst time of their lives, seeing how the Red Cross helps them is very rewarding.

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On Being a Shelter Volunteer: My First Deployment Experience 

Volunteer Disaster Supervisor Jerome Thierry (center) has been involved with the American Red Cross since he was a child in Los Angeles in 1977. Given his experience, he supports newer volunteers like Jill Feldon (left) and Keturah Fenicle (right) as shelter team leader. 

It’s true: you will meet some amazing people, you will have “a-ha” moments that will stick with you for the rest of your life, your adrenaline will soar, you will learn a ton and you’ll face long stretches of tedium punctuated by a flurry of activity. 

All these moments are yours to experience if you respond to a disaster as an American Red Cross volunteer.  

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On the Frontlines of Relief: A Volunteer’s Perspective from the Southern California Wildfires

Kaia ready to go for her first Red Cross deployment

Kaia Newsam was out the door, ready to head to Los Angeles as soon as she got the call from the American Red Cross to respond to the Southern California wildfires. Even if this was her first volunteer mission with the Red Cross, Kaia was equipped to volunteer, having already completed the necessary training.

A recent graduate from U.C. Berkeley and now based in Merced, Kaia has been studying for the MCAT in preparation for medical school applications, which left her with free time to answer the call for volunteers.

“I was a brand new volunteer still going through my training and I just happened to be able to do all of the sheltering training in one day,” she said. “Deploying to the L.A. fires was my first experience volunteering at the Red Cross, which is a crazy thing to leave for two weeks to do.”

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