Tag Archives: People we serve

Mutual Support and Monthly Meals: The Red Cross Mission at Fisher House

Connie Borrego (L), Roxanne Anderson (M) and Liz Dietz (R) serving dinner outdoors.

The U.S. Department of Veterans Affairs, or VA, has over 9 million veterans enrolled in its health care system. Veterans often require extensive medical care, which puts a strain on families who don’t live near VA hospitals yet want to be with their loved ones. A core mission of the American Red Cross is to provide humanitarian support to military members and their families and for the past two years, the Red Cross has partnered with Fisher House as a key resource for veteran families during health crises.

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Colleagues Connect to Make Community Safer  

Vanir team ready to head out to install smoke alarms for community members in Richmond, Calif., for Sound the Alarm. L to R: Project Directors Santiago Harris and Cymbre Potter, Construction Manager Tierra Andrews, and Senior Project Manager Laurence Maller

On a cool Saturday morning in Richmond, Calif., a group of colleagues from construction management company Vanir traded hard hats and project schedules for clipboards and smoke alarms. They were part of the American Red Cross Sound the Alarm campaign, installing free smoke alarms and sharing fire safety information in at-risk communities. 

But for this team, the day was about more than just service. It was also about connection. 

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Earth Day, Then and Now: Finding Hope on the Frontlines of a Climate Crisis 

By Dej Knuckey

On the first Earth Day in 1970, twenty million Americans gathered to protest pollution and industrial waste. No one was using the term “climate crisis” yet, but the biggest pollutants of all—greenhouse gases—were just beginning to take their toll. 

Since then, the concentration of carbon dioxide in the atmosphere has risen from 325 to 430 parts per million, a powerful measure of how much the climate has changed in just over five decades.  

Now we see the effects every day: The American Red Cross is responding to nearly twice as many large disasters as it did a decade ago. 

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Prepared to Act: How Lifesaving Skills Helped a Teen Save His Father

17-year-old Edward Kuan is presented with the Red Cross Certificate of Extraordinary Personal Action on April 11, 2026, at the Emeryville Sound the Alarm event.

Emergencies don’t wait for the perfect moment.

They can happen without warning, in the middle of an ordinary day, at home, surrounded by family.

But what happens next often depends on one thing: whether someone nearby knows what to do.

For Edward Kuan, that moment came unexpectedly. At just 15 years old, his actions made the difference between life and death.

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Laura’s Lesson from Alaska: Appreciating the Communities We Serve

Laura (in purple) with other Red Cross volunteers who deployed to the same shelter in Anchorage. 

Being called to assist those whose lives have been upended by a natural disaster is not only an opportunity to provide aid and service. A deployment is also a unique opportunity for cultural exchange, and Laura Hovden’s deployment to Alaska in the wake of Typhoon Halong in October 2025 was a testament to that.  

Laura first got involved in local disaster management volunteer opportunities with the American Red Cross in 2014. Once her children left home for college, she left her own backyard to deploy to natural disasters across the country. She focused on organizing shelters during her initial deployments, but she soon secured more responsibilities as part of the Mass Care team that manages relief operations for larger natural disasters.

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Making Life on the Water Safer

Red Cross Volunteers bring home fire safety to the floating homes of Sausalito

Catherine Lee, Ron Lau, Vincent Valenzuela, Lesley Carmichael and Claire Cannariato (L to R) prepare to install smoke alarms in floating homes

“You’re on the water.  You’ve got wildlife out your window.  You’ve got the sun playing off the water.”

That’s how Flo Hoylman describes living aboard a houseboat in Sausalito, Calif., just north of the San Francisco Golden Gate Bridge. But Flo, who serves on the board of the Sausalito Floating Homes Association, knows she and her neighbors on the water are just as susceptible to fires as any other Californians. 

“We still burn. And if there was a fire, like there was in Santa Rosa, the embers would come down on us, too.”

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