Emergency Phone Call Connects Doctor to Red Cross
When U.S. Air Force service member James “Eric” Bermudez received an urgent phone call from the American Red Cross notifying him of a family emergency back home, he had no way of knowing that it was one of many encounters that he would have with the Red Cross while he served. Even after retiring from the Air Force, his relationship with the Red Cross would continue, as he would take on a vital volunteer role.
That phone call came while he was an enlisted medical technician. “The Red Cross called me at my duty station. I was at work, and they called and said we want to put you in touch with your mother; she needs to talk to you,” says (now) Dr. Bermudez (who went on to become an officer and physician in the Air Force, after graduating from medical school). The Red Cross has a unique relationship with the armed forces, which includes helping service members connect with their families during times of emergency. So, on that day, the Red Cross tracked down Dr. Bermudez so that he could talk to his family.












