‘Red Cross’ stories connect staff and volunteers to the mission and one another
By Marisol Terrazas

I joined the American Red Cross in 2020 as a Regional Philanthropy Officer for the NCCR (Northern California Coastal Region) Development Department. Having spent most of the past year learning about the Red Cross work and mission from my home office, I’d not had the opportunity to connect, in person, with many of my colleagues until now. I’m writing this, having just enjoyed nearly an hour of conversation with Mustafa Idris, a Red Cross employee based out of our Oakland office.
Mustafa is Manufacture Technician for our Biomedical Services or “Hospital Services” at the Oakland Red Cross office on Claremont Street. He volunteered for six years and has worked for the American Red Cross for five years. The Claremont office is several stories tall, with a Blood Center located on the bottom floor. Every day, this site collects blood from our blood donors (who, due to the pandemic, now schedule appointments ahead of time), processes and stores our blood products in our laboratory located within the building. It distributes the blood collected from both within the center and our local mobile blood drives. It’s a big operation and requires the expertise of an extensive team of biomedical staff.
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