Author Archives: redcrossnorcalstaff

“I am putting good vibes out into the world.” 

by: Alex Keilty 

Photo courtesy of Mary Dorst

If you can donate it, Mary Dorst has probably given it. Hair? Check! Blood? Check! An organ? Check! 

Her latest donation was giving plasma at the Red Cross Blood Donation Center in Oakland, which is something she does about every six weeks. After donating Mary, 59, says, “Physically I feel fine and emotionally I feel good. I know my donation will help anyone with a need in the hospital.”  

 As a little girl in the early 1970’s Mary regularly accompanied her father when he donated blood. “I used to sit next to him while he donated. I especially liked the juice and cookies after,” she remembers.  

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Local young Red Crossers wins the Regional International Humanitarian Law Red Cross Youth Action Campaign

Paulina Munoz, lead for the winning team
Photo courtesy of Paulina Munoz.

Story by Richard Payne

Creating a successful campaign focused on International Humanitarian Law (IHL) that is fun, engaging, and educational would seem like a daunting task.  Doing it with a virtual team of high school students who never met face-to-face would seem doubly difficult.  Yet, the winning team in the 2022-2023 Northern California Coastal Region (NCCR) IHL Youth Action Campaign did just that.

In Northern California, 8 teams, comprised of nearly 40 high school students, participated in IHL training.  Each team then developed and delivered IHL awareness campaigns at their schools during the academic year. As a culmination of the campaign, a symposium was held to showcase each team’s work, the struggles they faced and the efforts they took to overcome those challenges. A panel of judges scored each campaign on a series of factors and chose the team that demonstrated the best problem-solving and leadership skills.

Razi Aftab and Paulina Munoz led the winning team, which included students from two of the region’s Red Cross chapters – the North Bay and the Heart of the Valley Chapter, covering Stockton and the surrounding area.  Because the team members lived far apart, they only met virtually in weekly calls.

Paulina believed the bond they formed was one of the team’s greatest strengths. “The best part of the campaign was being able to work as a team throughout the term. We got to know the other team members and felt connected. As a result, we were a lot more productive,” she said/

A screenshot from the Instagram account of the team, showing the activities they planned for the campaign.

In building their campaign, the team members identified that their peers had limited knowledge of the Red Cross or International Humanitarian Law. That’s why the team felt that engaging students had to be their number one priority. 

“Attracting youth to be involved in the campaign was a challenge.  That’s why we focused on having activities that we thought our peers would enjoy as opposed to approaching this campaign from a teaching perspective,” Razi explained.

During the academic year, each team member organized and hosted events at their school around the topic of IHL. The team also created activities and events such as interactive question-based games that tested the advocate’s knowledge on IHL.

“Probably the most distinct event was our escape room,” Razi said. “We had case studies on International Humanitarian Law and asked the advocates to work through those examples. They had to review the scenarios and apply the information they had learned to come up with the best option. We had very good engagement with that!”

In summarizing their personal experiences with the campaign, Razi shared: “Our greatest takeaway was that we were able to foster a sense of community.  The program felt like a group effort rather than an academic exercise. It was voluntary and each person contributed to reaching the end goal of increasing the understanding of International Humanitarian Law.”

Paulina had similar sentiments about this experience: : “A lot of the students who participated in the campaign came into it with no idea what international humanitarian law was about. Through their participation in the campaign, they took away an understanding of IHL and the knowledge that international humanitarian law and services were more available to them than they thought. It was a great way to get them to know their community, the Red Cross, and what we stand for as a society.”

Congratulations to these incredible teams on formulating a thoughtful campaign and for spreading awareness about IHL!

Getting Blood to Babies in Need

By Alex Keilty, American Red Cross volunteer

Across the top of the box is a typed address label for a local hospital and a simple handwritten note: “Pediatric Order.” Down the side is the American Red Cross logo and the words “Human Blood.”

Volunteer Claudia Langley loads the white box into the trunk of a Red Cross van, along with the rest of the boxes packed with blood products she is delivering to four hospitals today.

As she starts the engine and types the address of the hospital into the GPS on her cell phone she says, “The sad part is there are not enough donations.”

It’s true, she’s right. Certain kinds of blood are rarer than others. For example, this pediatric order she is carrying today – blood destined for babies – must be screened for a flu-like virus called CMV that is very common and mild in adults but can be fatal to infants. Only about 15 percent of American adults have not been exposed to CMV and therefore are able to donate to newborns. Plus, blood products have a limited shelf life so there is always a need for more donations to replenish the supply.

But today, there is blood available for a tiny patient in MarinHealth Medical Center, thanks to blood donors and volunteers like Claudia, a blood transportation specialist.

Retired from a career in art direction and graphic design, Claudia has been doing this role for the Red Cross for 2.5 years. To get trained, she completed a course online and then shadowed a fellow volunteer until she felt comfortable going alone. Now she does a four-hour shift once a week by herself.

As she drives across the Richmond Bridge over San Francisco Bay she plays music on the radio – “anything but country” – and explains how her volunteer role gives her faith in the good in others.

“It makes me feel better about people in general. You run across people who are trying to help,” she says.

Half an hour after setting off from the Red Cross Oakland Blood Center, she pulls up to the front of the hospital, stacks some of the Red Cross boxes on a cart and rolls them to the lab. Clinical laboratory scientists will match the blood types of the donated blood to patients’ blood types and then give it to the doctors and nurses who are treating the babies and other patients awaiting these blood products.

Everyone she interacts with mentions how grateful they are for her efforts, including Red Cross staff, laboratory staff and even strangers in the hospital.

“Sometimes random people walk by and say thank you for doing this,” she says.

Claudia has encouraged friends and acquaintances to begin volunteering as Red Cross blood transportation specialists because of how positive her experience has been.

“It’s not strenuous or super challenging, but it’s something you can do that’s helpful,” she says. “I am thrilled with the way they treat me and the way they are organized for the drivers and deliveries.”

From Marin she will do deliveries to hospitals in Richmond, Alameda and then back to Oakland where she will hand in the keys to the van and head home before traffic gets busy.

She describes her role as “getting the blood to where it needs to be” and today she definitely delivered blood to where it needed to be: to a tiny patient waiting in hospital for life-saving treatment.

The Red Cross relies on volunteers like Claudia to ensure patients have lifesaving blood products when they need them – and more volunteers are needed. Learn more and submit a volunteer application at redcross.org/volunteertoday.

From Donor to Distribution: A trip through the blood lab

The request arrives from a local Kaiser Permanente hospital just before lunch: a patient needs platelets STAT! “Stat” means immediately; if you watch hospital dramas, you might already know that. But this is no fictional TV show, it’s a real assignment for Nataly Breisath, a Hospital Services Tech in the American Red Cross blood lab in San José.

Nataly Breisath prepares a unit of platelets. Photo by Alex Keilty/American Red Cross.

Nataly grabs a clear bag of the yellowish platelets from the agitator – a machine whose shelves slide back and forth constantly to keep the platelets full of oxygen. She packs the bag into a box bearing the Red Cross logo and marked “Rush: Keep at Room Temperature.” It will be driven to the hospital immediately.

Although the order form doesn’t say who the patient is or why they need platelets, that component of blood can be essential to surviving surgeries, fighting cancer, chronic diseases and traumatic injuries.

Is it stressful for Nataly fulfilling orders for blood products from local hospitals?

Once an order for blood products comes in to the lab, techs like Nataly Breisath carefully pack them for delivery. Photo by Alex Keilty/American Red Cross.

“There is usually some amount of pressure (and a little anxiety),” she says. “Even more so with stat orders.”

The most challenging ones are when orders for a massive transfusion protocol come into the lab – when a patient needs approximately 10 units of blood within 24 hours – which is roughly equivalent to the volume of blood in an average adult. It can be tough hearing details later on the news about a tragedy and figuring out that is what led to the transfusion. But Nataly says she is glad she can “possibly save their life and help with recovery.”

Although Nataly doesn’t meet the patients who receive the blood she prepares at the lab, she does know someone personally whose life was saved by blood donations, someone who had a “significant need after giving birth.” So Nataly knows for sure that giving blood saves lives.

Before blood can get to a hospital patient from a Red Cross lab it needs to undergo many steps:

Red blood cells are stored in special refrigerators for up to 42 days. Photo by Alex Keilty/American Red Cross.
  1. The donation: People go to a donation center to give blood.
  2. Processing: After giving blood at a local drive, it is packed on ice and taken to a blood manufacturing laboratory where it can be separated it into transfusable components, such as red blood cells, platelets and plasma.
  3. Testing: As the donation is processed, test tubes with blood samples that were taken at the time of donation go to a testing laboratory where a dozen tests are performed to determine the donor’s blood type and check for infectious diseases. These results are transferred to the processing center. If any diseases are found, the donor will be notified and the blood is discarded.
  4. Storage: Once testing is complete, the processed donation will be labelled and stored. Red cells are stored in special refrigerators for up to 42 days; platelets are stored at room temperature for up to five days while being continuously agitated to prevent them from clumping together; and plasma can be stored in freezers for up to one year.
  5. Distribution: Hospitals keep some blood products on their shelves, but the Red Cross is on standby to replenish those supplies and respond in case of an emergency.

Learn more about the blood donation journey: https://www.redcrossblood.org/donate-blood/blood-donation-process/what-happens-to-donated-blood.html

Story, reporting and photos by Alex Keilty

California Storms Response: Stories of the Helpers

By Alex Keilty/American Red Cross 

Hundreds of American Red Cross disaster workers are in California, helping people impacted by this two-week stretch of back-to-back severe weather.

Lunch is served, thanks to Red Cross husband-and-wife volunteer team Lillian and Jeff!

The relentless storms have caused flooding, landslides, power outages, severe damage to roadways and numerous evacuations from one end of the state to the other. Almost 470 trained Red Cross disaster workers are helping people in California. Here are some of their stories.

“We enjoy having different scenery from our retired life,” says Lillian, who is serving meals with her husband at the Red Cross shelter in San José that was opened in response to flooding in the area.

“We don’t like sitting around,” says Jeff, and so they volunteer together here and also deliver blood donations to hospitals three days per week for the Red Cross.

“Lots of listening.”

That is what Gale, a retired Nurse, says is a big part of her day as an American Red Cross disaster health services volunteer in San José.

“I am helping people by listening, or helping them get lost medications, helping them get a cane or a walker,” says Gale.

“They want to know that somebody is here to support them.”

Gail Carli, San Mateo Volunteer

“This is my first rodeo,” says American Red Cross volunteer Fernando. It’s his first time volunteering at a shelter set up in response to flooding in San José. 

“I am impressed by how many people are willing to volunteer from other states, to come out from their homes and help us in California,” he says. 

Fernando is part of a team of volunteers from across America who are providing beds and meals to people impacted by flooding.

Red Cross volunteer, Anthony, from West Virginia

“When I go home I lock myself in the house to decompress and think about what I have been through,” Anthony says, of how he deals with the hardest parts of volunteering in disaster areas. 

Anthony has experienced the emotional ups and downs of being an American Red Cross volunteer numerous times, helping in shelters and assessing damage to people’s homes after disasters. 

Anthony flew into San José this week from West Virginia to help at a shelter at Seven Trees Community Center for people who have been affected by flooding. 

But it’s not all tough times as a volunteer. The best parts include travel to new places, sightseeing when off duty and visiting friends in other cities, according to Anthony. 

“I jam in some fun every time,” he says. 

After Lisa finishes her shift as a Disaster Health Services volunteer for the American Red Cross, she will catch a few good hours of sleep and then wake up at 4:30 am to get to her day job as a Registered Nurse in a hospital caring for children after surgery. 
 
How does she do it all? 
 
“I just figure out how to juggle it because it’s important to me,” she says. “These people are in an incredibly challenging situation,” she says about the residents seeking refuge from flooding across California.

The Red Cross relies on people like Lillian, Jeff, Gail, Fernado, Anthony and hundreds more volunteers who offer shelter and compassion to people affected by disasters please visit redcross.org/volunteer.

Stories of Service and An Opportunity to Serve Those Who Serve Our Country

By Julianna Jaynes, an AmeriCorps member

Both of my parents grew up in military families, but with neither of them enlisting, I grew up a generation removed from being considered an immediate family member.  Having been born much later than when any of my family members were active in the military, I did not have the chance to experience their service alongside them but instead was introduced to them when they were already proud military veterans.

jaynes5Sitting at the dinner table, my whole family laughing, my Uncle Sammy once again tells the same story that, in my mind, is paired with the essence of who he was.  He would always smile as he told it, even though I’m quite sure that on the day the story took place, he was doing the exact opposite. See, my Uncle Sammy was a paratrooper in Central America, and in his youth, he was quite proud to have earned the title. Unfortunately for him and his pride, during his very last training jump, he managed to land not on his target, and not even on the ground near his target, but instead, in an unsuspecting and probably quite surprised tree. With that, he managed to break his leg, expel himself from the paratroopers, and was instead sent to Germany to be the assistant of a Jewish chaplain stationed there not long after the end of World War II. Though the story told at the dinner table would usually end here, followed by the continuous teasing of my family, his military experience did not. My Uncle Sammy, a once paratrooper, now chaplain’s assistant and Jewish American soldier, instead went on to help a still-grieving community heal from the recent trauma of the Holocaust.

jaynes3My grandfather passed when I was still relatively young. Yet, I will always remember the tribute the Navy paid to him when he passed, for how much it honored both his memory and his service, even though he had been active many, many years before. Though I only had to chance to know him when I was young, meaning I never got the chance to hear about his service from him, my dad was able later to tell me about his time in the military. He had enlisted in the Navy during the Korean War and spent most of his time repairing ship motors in Japan and Hawaii. Two Navy members came to his memorial service and presented us with the American flag. To this day, every time I see it, proudly framed in a wooden triangle, I always think of him.

jaynes2My mom was born an army brat on a base near Huntsville, Alabama, to my grandmother, an outgoing civil rights activist, and my grandfather, an army engineer, serving during Vietnam. They entered the service right as the sputnik missile was being launched into space, meaning that all the engineers stationed there were working hard to catch up.  Being the critical mission that it was, the debate was rampant in the arsenal, and to encourage the troops to get back on track so that the USA could win the space race, John F Kennedy himself showed up to the base. My grandfather met the president with an outstretched hand and a quiet “wow.” Telling the story now, my grandfather always assures us that this was not in response to meeting the president of the United States, but instead was a reaction to the president’s choice of clothes. “I’d never seen a $1500 suit in real life before.”

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When I saw an AmeriCorps position open for “Service to the Armed Forces,” I honestly thought something along the lines of: “Cool. I guess I’ll be teaching them about disasters or something.” As it turns out, service to the armed forces means so much more than that. I had no idea that the Red Cross acted as a verifier to help the military make informed leave decisions. I had no idea that if an active member or a veteran called desperately needing financial assistance, that caseworkers at the red cross would work tirelessly to connect them with organizations and resources that could help them. I had no idea about the work that was put into comfort kits, disaster kits, and events for active military members, veterans, and their families.

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One of my very first cases was a MEPS call, meaning I was simply calling the family of a newly active military member to let them know that the Red Cross offers these sorts of services.  I got a very concerned father on the phone, who needed absolutely every crumb of information repeated so he could write it down, even though I assured him the information would again be sent to him in written form.  With this call, I could hear a woman who at one point identified herself as the mother, asking him to then repeat the information to her, so that she could write it down on a separate piece of paper, just in case the first piece of paper got lost, even though, again, I assured them several times the information would be sent to them.  I remember hanging up this call and thinking of my family. Of remembering these stories and realizing how glad I was to know that the Red Cross was there for them, and how glad I am to know that the Red Cross will continue to be there for military members, active or veterans, and their families all across the country.

It’s hard to believe, too, that this is just the tip of the incredible iceberg that is service to the armed forces.  As my grandmother said, when I asked about her time on that army base in Alabama, “Serving our country is one of the most important [things]. Anybody who serves their country – they deserve to be taken care of.” Being a couple months into this position, I feel like that is exactly what the Red Cross does, and I am so happy to be a part of it.

On Veterans Day, the American Red Cross honors all the men and women who have served and sacrificed to protect and defend our country. Every day, the American Red Cross provides 24/7 global emergency communication services and support in military and veteran health care facilities across the country and around the world, and that is only possible because of our dedicated employees and volunteers. Learn more about our Service to the Armed Forces.

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