Our region proudly hosted the second annual Summer Internship Program (SIP), a program designed to foster talent, build a robust pipeline of skilled individuals and provide a dynamic learning environment where youth are empowered to grow, learn and make meaningful contributions to our mission.
Over 10 weeks, eight local students supported a variety of departments, each bringing their unique talents, creativity and passion. These young leaders immersed themselves in hands-on experiences, received valuable mentorship and tackled real-world challenges across various projects.
One August morning in 2023, Katie “Sully” Sullivan awoke to the first news segments about the Maui wildfires. An experienced American Red Cross Disaster Program Manager for Alameda County, she soon realized things were going to get bad. Later, the phone rang. It was American Red Cross national headquarters asking her to deploy. “Over the six years I’ve been with the Red Cross, I’ve seen the aftermath of large-scale disasters, from hurricanes to tornadoes to floods. Each brought unique challenges,” she recently said when remembering the disaster nearly a year later. But for Sully, this one stood out.
Hurricane Dora crashing into Maui’s tinder-dry foliage on August 8, 2023, meant there was little warning for what would become the worst natural disaster in the archipelago’s recorded history. The result: the historic district of Lahaina was virtually vaporized—as were sections of Palehu and the smaller Upcountry community of Kula—causing approximately 100 fatalities. A year later, the effort to heal and rebuild is still underway.
In the floods of 1981-82, the residents of the San Francisco Bay Area were surrounded by 25-inch rainfalls that hit the mountains ruthlessly, causing 33 deaths and damaging over 7,800 homes and businesses. In the Santa Cruz Mountains, the heavy rains triggered mudslides that blocked road access to the upper regions, burying buildings and trapping people.
Jill Hofmann, a licensed marriage, family and child therapist, was one of the residents of Santa Cruz County who was recruited to be part of the County Mental Health Team in 1981, quickly arose to support impacted residents, providing grief counseling and helping them cope.
However, the physical and mental efforts she remembered enduring, such as visiting community shelters or climbing over tree trunks to deliver packaged food, were just the beginning of her story as a Red Crosser. In fact, during the floods, Jill truly saw the lasting kindness and compassion of her fellow volunteers, after which she began her own journey of 43 years as a Red Cross volunteer.
Rishi Leung and his family Photo courtesy of Rishi Leung
In December 2023, Rishi Leung, a 16-year-old in his home in San Francisco, was heading to the kitchen to get a drink when he noticed his grandma walking to the sink and losing her balance. She had just been eating a meal and seeing her disoriented was unusual. He said, “She spun and fell over and that was the moment I realized that something wasn’t right.”
He ran over to assess the situation and help her. His grandma was visibly struggling to speak and thanks to Rishi’s encounter with American Red Cross posters around his school and videos online, he realized his grandma might be choking. In that moment, Rishi remained composed despite the adrenaline coursing through his body and took the initiative to perform abdominal thrusts on his grandma. “I remembered seeing this in the videos. I wasn’t sure if it would work, but I had to try to help her,” Rishi explained.
Photo courtesy of Rishi Leung
Rishi’s efforts were successful. Anita, Rishi’s mother, observed from a distance while battling COVID-19 at the time. “I watched Rishi help his grandma and call 911. I was very grateful that he acted, and I remember four EMTs [emergency medical technicians] entering our house with their equipment,” she recalled. “It was a very scary experience, especially since Rishi’s grandma couldn’t speak English. But knowing Rishi was in the ambulance with her brought reassurance.”
During the ambulance ride, Rishi comforted his grandma, translating for her and holding her hand. At the hospital, Rishi watched as medical professionals attended to his grandma, feeling a wave of relief knowing she was going to recover. “I’m very grateful that I was able to help her, and from this experience, I’ve learned how important it is to spend time with family,” Rishi exclaimed.
His family members and relatives were also grateful for Rishi for taking the lead. “He showed up in an emergency in a way that left us all in awe. We were all grateful that he was there and that he was inclined to help people and solve problems,” Anita said. Rishi and his family were glad that they had more time with his grandma.
Rishi Leung with his Certificate of Extraordinary Personal Action Photo: American Red Cross
Reflecting on this experience, Rishi believes this was a transformative experience that reshaped his perspective and taught him important lessons. He values every moment spent with his ‘Nanni’ (grandmother in Hindi) and has gained a newfound appreciation for emergency responders. “I’ve learned that being prepared and living in the moment are crucial,” Rishi emphasized. “It means a lot to me that my efforts were recognized, and I plan to become CPR-certified through the Red Cross.”
In recognition of his bravery, Rishi was awarded the Certificate of Extraordinary Personal Action at the Presidio Golf Club on June 26, 2024. He has also initiated a machine learning project to monitor his grandma during meals, aiming to increase safety and bring awareness to eating habits. Lastly, Rishi encourages everyone to complete CPR training because “it can save a life, literally.”
Although Art Stine’s official title was, “Northern California Coastal Region Gift Planner Officer,” his contributions went far beyond the role. His selfless personality made him an outstanding and invaluable member of the regional Fundraising Development team. After an impressive lifelong career, including seven years dedicated to our mission, we celebrate Art’s retirement with this Q&A session. It is evident that Art remains a Red Crosser at heart and for life!
Sutter Pacific Medical Foundation Registered Nurse Rachel Heller visits the exact spot outside of Mel’s Kitchen where she performed lifesaving CPR on a collapsed man during her lunch break in June of 2023. Photo Courtesy of Sutter Health
Written By: Clayton Warren, Sutter Health Vitals Contributor
In April 2023, Rachel was on her lunch break near Sutter’s Van Ness Medical Office Building in San Francisco when a man collapsed outside of Mel’s Kitchen and lost his pulse.
Rachel and her mother Sara Heller, who is also a registered nurse, saw several bystanders surround the man and rushed to see if they could help assist a woman who had started CPR. Trained as a critical care nurse, Rachel quickly assessed the situation and offered to take over chest compressions.
“For several minutes I watched Rachel perform excellent CPR,” said Sara. “The gentleman became conscious briefly and then lost consciousness. 9-1-1 had been called and we could hear the sirens coming.”
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