Tag Archives: Mass Care

Lyra Kelly: Just Trying to be Helpful through the American Red Cross 

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Lyra Kelly demonstrates the versatile ways volunteers can help people following a disaster. Although she has management experience, here she is driving a forklift in order to get supplies delivered to families in need. (Photo courtesy of Lyra Kelly) 

I first met Lyra Kelly when we were both deployed (aka sent out to a disaster response operation) to help people severely affected by the Spring 2025 tornadoes in St. Louis. Well-organized and skilled in the proprietary programs of the American Red Cross, she was the Operations Management Supervisor, responsible for organizing all of us volunteers—some of whom were supporting people in shelters, some assigned to hotels—as well as the logistics of delivering food, fulfilling supply orders and transporting volunteers to their duties across the disaster area.  

Little did I know how incredibly experienced she was. 

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On Being a Shelter Volunteer: My First Deployment Experience 

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Volunteer Disaster Supervisor Jerome Thierry (center) has been involved with the American Red Cross since he was a child in Los Angeles in 1977. Given his experience, he supports newer volunteers like Jill Feldon (left) and Keturah Fenicle (right) as shelter team leader. 

It’s true: you will meet some amazing people, you will have “a-ha” moments that will stick with you for the rest of your life, your adrenaline will soar, you will learn a ton and you’ll face long stretches of tedium punctuated by a flurry of activity. 

All these moments are yours to experience if you respond to a disaster as an American Red Cross volunteer.  

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