Author Archives: Alex Keilty

The Detective of Disaster Zones: How a Red Crosser Reunites Lost Families 

She still remembers her first missing persons case from eight years ago. An older woman was frantically looking for her daughter and granddaughter who had disappeared after Hurricane Harvey hit Texas and Louisiana. Kathy Kennard, an American Red Cross volunteer, was assigned to track them down, and eventually located the pair! 

“She sobbed and sobbed when I told her they were safe in a shelter,” remembers Kathy, who is a Reunification supervisor for the Red Cross. “It’s the most rewarding thing.”  

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From Royal Encounters to Red Cross Shelters 

Not every British Red Crosser can say they met the queen of England, but Marco Couch is one of the lucky ones! 

Marco doing mobile communications for the British Red Cross 

Marco joined the British Red Cross in the UK after graduating high school to keep himself busy during the summer. Little did he know it would set him on a path of volunteerism for 17 years that would eventually lead to his current job at the American Red Cross in California.  

In England, Marco volunteered at large festivals and concerts all over the country doing operational radio communications in control rooms, coordinating the Red Cross first aid response. When people at the events got sick or injured, he would dispatch emergency responders to the scene.  

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You Don’t Have to Be a Nurse to Help: Volunteer’s Story Shows There’s a Role for Everyone at the Red Cross  

Tammy Salwasser from Alameda County thought she had to be a nurse to volunteer with the American Red Cross.   

“I first heard about it from a girlfriend of mine who was a nurse and she would deploy,” says Tammy. Her friend encouraged her to join as a volunteer, but Tammy’s work experience was in customer service and sales; so, she didn’t think she was qualified to help. That is, until she learned that there is no requirement for specialized credentials for many volunteer roles, since the Red Cross provides free training.   

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Red Cross Volunteer Brought Hope and Housing Help to LA Fire Survivors and Others 

A Red Crosser surveys damage caused by fires in LA 

What happens when you have nowhere to go after a disaster? What if your neighborhood is destroyed, or your home is no longer safe? For those affected by the January 2025 fires in Los Angeles, Calif., the American Red Cross was there to supply safe shelter, food, relief supplies, financial assistance, comfort and a specific service that only Sue Trautman and her team can provide. 

Sue, a Red Cross Northern California Coastal Region volunteer, arrived in LA about a week after the fires devastated communities across the city. She set up shop in the Red Cross offices downtown and got right to work. Sue served on the Shelter Resident Transition Team — a group of volunteers that helps evacuees in shelters create a plan to move into more stable long-term housing. 

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“A Very Different Beast”: Red Cross Volunteer Recalls the Devastation of Los Angeles Wildfires 

It had been a children’s playground in Altadena, Calif. Now, a melted toy sat upon a melted jungle gym. Scraps of canopy were whipping in the wind. Now, it was just burned wreckage in the wake of the wildfire. Dave Crocker remembers it clearly almost a year later. “It stopped me short,” he says. 

He was in Los Angeles —the place where he was born, had grown up and gone to college. Where wildfires were a fact of life. Dave is an American Red Cross volunteer who has seen the aftermath of numerous wildfires first-hand. But this fire: it had been unusual. 

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