Aerial and teammates during trivia nights Photo courtesy of Aerial Chen – American Red Cross
Stationed in a remote location in Poland with little access to supplies like hygiene items -much less supplies for hosting special events – American Red Cross Service to the Armed Forces staff member, Aerial Chen, was tasked with boosting morale, securing emergency communications and providing essential humanitarian aid to U.S. soldiers.
Her six-month deployment through January 2025 on a U.S. military base in Europe was a unique blend of challenges and rewards. The remoteness brought difficulties but also an opportunity to connect with the service members in a very particular way. “I’m sharing the same lifestyle, staying in the same containerized housing, eating the same food at the dining facilities and using the same amenities. That gives me numerous opportunities for bonding,” she explained.
The holiday season can be a tough time for those who are away from home. For U.S. military members and their families stationed at an international military base, this feeling can be particularly strong. Aerial Chen, Service to the Armed Forces specialist for the Northern California Coastal Region, has been deployed to Poland since July 2024 to support the Red Cross mission and bring a sense of home and warmth to the service members on base.
Aerial and volunteers from the morale team coordinate several activities year-round but get especially creative around the holidays. They are excited to organize holiday traditions, including decorating Santa hats, undertaking a holiday cooking challenge, baking holiday cookies from scratch, performing surprise caroling for the troops, building gingerbread houses, and more.
“For me, this holiday [season] reminds me to be grateful,” Aerial stated. “I am currently grateful for the warm weather, delicious food, and a supportive network of family, friends, and colleagues back home in California. I am especially grateful for the care packages that folks from our Red Cross teams and staff had been sending me as it truly helps to keep me motivated in supporting our service members.”
Photo Courtesy of Aerial Chen
This particular deployment has challenges like no other for Red Crossers and service members alike. From experiencing sunset at 3 p.m., lacking access to a proper kitchen to cook, or being away from loved ones for a long time, these unique moments can be difficult. “To ease these hardships, the Red Cross has helped by facilitating fun morale events every day to keep people’s spirits up, providing cooking equipment that can be used in the Morale Welfare and Recreation tent, and offering free stamps and cards to send home to loved ones,” Aerial explained.
Service members are always encouraged to volunteer with the Red Cross. “They can recruit other volunteers, brainstorm and facilitate morale events, or keep the respite room clean and stocked with snacks, hygiene supplies, and coffee, among many other activities,” Aerial commented.
Photo Courtesy of Aerial Chen
As a thank you note for Aerial and her amazing team, Sergeant Daniel Sotoluna shared a story that surely portrays the Red Cross mission in action: “It was a dark and cloudy day. We had been firing tanks and enduring the cold all day, and night was fast approaching. As we sat there in the cold huddled up like penguins, the wind howled and rushed past feeling sharp like a knife. As we started to go quiet, taking a break for a couple of hours, the Red Cross showed up like an angel coming to help us fight the cold,” he said. “Morale picked up quickly within the companies of 2-12 and even after enduring such harsh cold, soldiers were able to smile and ran towards the Red Cross. Not only was hot chocolate and coffee provided which warmed the soul, but they armed us with hand warmers to help us stay warmer longer during the night. With smiles on our faces and warm fluids in our bodies we prepared for the night and thanked the volunteers of the Red Cross for coming to our aid during training and the battle of the cold. Everyone appreciated how the Red Cross provided us with support and couldn’t wait to see them once again. Thank you, Red Cross.”
We are proud to be represented abroad by Aerial Chen and many other Red Crossers who dedicate their time to our humanitarian mission. Thank you for your service!
On a typical Wednesday morning, having more than one hundred eighth graders seated on the auditorium floor might not seem out of the ordinary. However, witnessing them perform synchronized CPR maneuvers while learning to save lives is impressive. On October 22, the local Red Cross Training Services Team, in partnership with the East Bay Regional Park District (EBRPD) and Dozier-Libbey Medical High School (DLMHS), hosted a record-setting youth CPR/AED certification event for nearly 350 eighth-grade students over two 90-minute sessions at Antioch’s Park Middle School.
From left – Red Crossers Colin Clover, Ziya Dikhan, Mary Lee and Penny Mount greeted veterans at the Santa Clara County Stand Down. Photo: Alex Keilty – American Red Cross
Colin Clover comes from a military family. When asked how many of his family members are in the Armed Forces he said, “Too many to mention!” Although he didn’t go into the service himself, he wondered how to support people like his grandfather, cousins, aunts and uncles who had served in the Armed Forces.
Then he found out about the Service to the Armed Forces work of American Red Cross and he had found a way to help. First, he was a volunteer and now he is an employee working as a program specialist for Service to the Armed Forces and International Services.
Mary H. Lee, Red Cross Disaster Health Services Volunteer, shared her memories of the Loma Prieta Earthquake.
A Red Cross pin, the perfect way of thanking all the dedicated volunteers who helped during the Earthquake Disaster Relief Operation Photo courtesy of Mary H. Lee
“As we were standing outside our newly renovated home in Belmont on October 17, 1989 at 5 pm, we shook hands with our contractor to thank him for a job well done. Moments later the ground shook under us. We looked at our house and smiled as it was still standing. At that time little did we know of the severity of the earthquake.
Late that evening I was called in by the San Mateo Red Cross Chapter to staff a shelter as Disaster Health Service (DHS) Nurse. It was eerie to drive down a darkened highway 101 with no cars on the road to the shelter located in a hotel in Burlingame. The people in the hotel shelter were a tour group that had their trip interrupted. It was a very quiet night.
Bruce Richardson and Hanna Malak, Regional CEO during the award ceremony. Photo: Virginia & Albert Becker – American Red cross
October is Sudden Cardiac Arrest Awareness Month, a time to reflect about the critical nature of sudden cardiac arrest and the importance of life-saving training. This month, we honor the stories of those who have trained and stepped up in such critical moments.
On February 6, 2023, Bruce Richardson witnessed a man collapse in the parking lot of an auto parts shop in Los Gatos, California. Without hesitation, he sprang into action, demonstrating the true spirit of heroism.
The individual in distress, a long-term employee of the shop, was experiencing cardiac arrest. As his coworkers called 911, Bruce began performing CPR on the unresponsive man. His decisive actions were crucial in those critical moments.
Bruce worked as a national ski patrolman for 20 years. As part of his professional training, he learned CPR and advanced first aid. However, it was his determination and courage to face this life-threating situation what really sustain the man’s life until emergency responders arrived.
For this heroic and lifesaving action, Bruce received the Red Cross Certificate of Extraordinary Personal Action in a ceremony in San Jose.
“The Certificate of Extraordinary Personal Action is given to individuals like Bruce, who step up in an emergency situation and help save or sustain a life,” said Ken Toren, Executive Director for the Red Cross Silicon Valley Chapter. “He exemplifies the mission of the Red Cross to prevent and alleviate human suffering in the face of emergencies.”
Bruce Richardson’s story is an inspiring example of how training, combined with a willingness to act, can save lives.
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