Author Archives: Kathryn Hecht

A leader in ‘a beautiful circle of caring’

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By Marcia Antipa

Red Cross Gala 2015

Lillian Phan

This is the story of Lillian Phan, a bright and accomplished young woman, who also happens to be a stellar volunteer with the American Red Cross. Like so many American stories, Lillian’s begins with immigration, determination, and hard work.

Lillian’s parents immigrated from Vietnam, sponsored by a Christian organization that gave them a head start with food and shelter. Eventually, the Phans moved to Santa Clara County. Both had to overcome the language barrier and reinvent themselves.

“My Dad gave up architecture and became a nuclear engineer. My mom gave up her law degree.”

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Once a client, now chair of the board

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Rebecca Taylor-Ford and husband, Joe, at the Calistoga Lighted Tractor Parade in 2016.
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Rebecca Taylor-Ford recently began her second year in service as Board Chair for the North Bay Chapter of the American Red Cross. She stepped into the role in 2019 after several years of volunteering for the Red Cross in various capacities. According to her peers, she leads with a light touch and a self-assuredness that are well-earned from personal and professional experience.

It turns out that Rebecca was also once a Red Cross client.

In 2014, Rebecca and her family survived a house fire that destroyed their home. When the Red Cross showed up, a team member helped walk the family through immediate and long-term recovery, one step at a time.

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Celebration to commemoration: Red Cross thanks 2020 Gala supporters

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Due to the uncertainty surrounding the COVID-19, we made the difficult decision to cancel our annual American Red Cross San Francisco Gala event this year to protect the members of our community and guests. Under usual circumstances, the Gala is a moment when we honor both an outstanding corporation and a dedicated individual who have furthered the Red Cross mission in the Bay Area. Our 2020 Red Cross Philanthropic Company of the Year, The Clorox Company, and 2020 Red Cross Humanitarian of the Year, Chief Eric Reinbold of the Paradise Police Department, will be honored at our 2021 event. But we want to take a moment to recognize them now. Read more

Project Roomkey – Red Cross leads the way to help most vulnerable fight COVID-19

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By Debbi Behrman

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Marianna Thomas
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In March, Marianna Thomas of the Red Cross Northern California Coastal Region, received a call from Luke Beckman, Division Disaster State Relations Director for California. Luke needed someone with Mass Care expertise to develop hotel shelter training for state and local government partners to better manage isolation and quarantine for people experiencing homelessness. The non-congregate shelter sites, which are part of California’s Project Roomkey, include hotels, motels, and trailers. California was the first in the nation to receive FEMA funding to secure thousands of isolation rooms in hotels for our most vulnerable people experiencing homelessness with the intention to protect them from COVID.

Marianna is the Mass Care Co-lead (along with Laura Hovden) for the Northern California Coastal Region, as well as the lead for the National Mass Care Webinars, and the perfect choice. “My first reaction,” Marianna recounts, “was our expertise is with helping people in disasters, not helping people experiencing homelessness and putting them in hotels.”  American Red Cross is known for congregate sheltering (like in a high school gymnasium-style shelter), not non-congregate (one person per room) sheltering. Then she realized that the Red Cross is an expert in developing and delivering training and knows more about sheltering than just about any other organization. That’s how she came to lead the team who developed the non-congregate shelter training for partners.

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A surprise phone call: one woman’s American Red Cross story

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By Marcia Antipa

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Abby and son, Carl, in 1967.
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In October of 1966, Abby Chapman and Carl Borders had been married just a year and a half, when Carl shipped off to Vietnam. Abby had just learned that she was pregnant with their first child. The war and the pregnancy would bring the American Red Cross into her life for the first time.

As a recent medical school graduate, Carl was in high demand in wartime. He was assigned to a new Army MUST field hospital in Tay Ninh. MUST stands for Medical Unit, Self-contained, Transportable.

“I felt as though he was fairly safe there, and he wasn’t. Mortars were attacking his company and the hospital. It was very disheartening for me to think this was where he was going.”

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Project Mask is ‘sew’ appreciated

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Red Cross Volunteer Susanne Newswanger sews face masks to help keep DAT responders – and their clients – safe and healthy during the COVID-19 outbreak.
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Red Crossers know how to pivot in disaster. Since the dawn of the Covid-19 crisis, the Red Cross Disaster Action Team (DAT) has done just that – now most calls are answered virtually.

But when a DAT member mobilizes to answer a call in person, these days, they must wear a mask. So when members of the DAT team sent out a call for masks, other members of the Red Cross team responded in kind – this time with needle and thread. Thus, Project Mask was born with the following call to action: ‘”Sew” the Disaster Action Team how much they are appreciated.’

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